Les Sanson Email & Phone Number

Darlington

Manager of a licensed betting office.Goal is to lead the team to maximise their individual performances, to provide the best, comprehensive customer experience.This approach will lead to the main goal of beating all trading plan targets.

North Yorkshire, Leeds

I am responsible for 26 offices in North Yorkshire & Leeds, with a £45m turnover & 110 staff including shop managers, relief mangers & cashiers.Main duties include:-The recruitment & training of personnel to high standards, making sure the highest levels of service & courtesy are provided to customers, also liaising with other District Managers to help.

Middlesbrough

Advising clients in regard to their finances by discussing with them their financial needs and future wishes using Norwich Union products to satisfy these needs and wishes within each clients budget.

Middlesbrough

My overall responsibility was to maximise the profitability of the unit by performing the following duties:-Supervising the cashiers duties to obtain optimum efficiency to ensure a swifter service to the customerLiability controlFast and accurate settlement of betsCashier trainingCost controls

Middlesbrough

I commenced employment as Trainee Manager, later gaining the position of Area Manager. I was responsible for five offices which involved six managers and their staff, this was later increased to ten offices.Duties were to oversee the running of the offices ensuring that they were run to Ladbrokes standards. Liaising with my superior to hire managers, the.

Middlesbrough

Duties included inputting and balancing of the days business, ie: the various customer credits and debits.