With over seven years of experience in sales operations and human resources at CDW, I am a passionate and results-oriented leader who drives sales performance and employee engagement. As a Senior HR Business Partner, I partner with leaders across the organization to develop and execute strategic initiatives that align with the company's vision and values. I also provide coaching, guidance, and support to teams on various aspects of talent management, such as performance, career development, diversity, and inclusion. I have a Lean Six Sigma Yellow Belt Certification, PHR Certified and two Bachelor's degrees in International Studies and Business Administration, which equip me with the skills and knowledge to optimize processes, solve problems, and manage change effectively. Additionally, I have strong customer service and networking skills, which I leverage to build and maintain relationships with internal and external stakeholders. I am motivated by the opportunity to empower and enable teams to achieve their goals and deliver exceptional customer experiences.
Listed skills include Customer Service, Management, Team Leadership, Customer Satisfaction, and 11 others.