Application System Engineer
Aurora, Co
• Provided consultation to customers to determine hardware, software, and system functional specifications for security systems (Brivo, C-Cure, Lenel, Genetec, Openpath DMP, Honeywell, ExacqVision, Eagle Eye, and March Network). • Designed security systems based on user and specifications through the usage of CAD and a variety of other applications.• Troubleshooted solutions for physical security devices and network malfunctions. • Educated customers on the latest physical security… Show more • Provided consultation to customers to determine hardware, software, and system functional specifications for security systems (Brivo, C-Cure, Lenel, Genetec, Openpath DMP, Honeywell, ExacqVision, Eagle Eye, and March Network). • Designed security systems based on user and specifications through the usage of CAD and a variety of other applications.• Troubleshooted solutions for physical security devices and network malfunctions. • Educated customers on the latest physical security devices and integration of the current & new system. • Managed multiple international teams by ensuring various activities are coordinated, critical path activities are achieved, and projects are successfully completed on time.• Created audio and visual trainings for teams which consisted of step-by-step standard practices. • Directed the team’s project closure activities for hand-off of project deliverables, which includes coordinating with other internal departments, and external organizations as needed to meet project goals and ensure project close.• Completed documentation of the team’s progress which provides gathered lessons learned and provides post-implementation review to identify areas of improvement.• Assisted the sales team with preparing pricing packages for customers, which include scope of works, drawings, and various vendor quotes applicable to jobs. • Created and updated multiple Playbooks, which consist of security processes and practices for the company.• Prepared submittal packages for multiple municipalities for permits. • Led Q&A pre-construction meetings regarding upcoming installations for Installation Technician Manager and field technicians.• Provided technical support to technicians in the field regarding troubleshooting installations. • Completed change orders for the sales team to keep the progress of current installations on track for completion. • Coordinated with multiple departments and organizations to complete database conversions. Show less