Senior Account Manager (Creative)
Hong Kong Sar
- Worked for Mediabrands Content Studio, formerly known as SOCIETY (Apr 2018 - May 2021). Re-joined as a monthly-based freelancer in 2023- Managed and grew multiple key client accounts. Developed and implemented strategic plans for content strategy and through-the-line marketing campaigns covering TVC, OOH, print, social media and digital advertising, O2O activations, digital performance, social intelligence, community management and events. Followed up on leads and won new client accounts- Retained clients, built strong and trusting relationships, ensured client satisfaction, and identified new business opportunities within our portfolio- Communicated and coordinated with internal cross-functional teams and external parties, including media agencies, PR agencies and production vendors, to deliver solutions- Leveraged technical tools and quantitative data to successfully manage campaigns, ensuring high customer satisfaction and renewal- Prepared insights reporting, including Brandwatch analysis and research- Clients: Disney+, Spotify, Netflix, BMW, Coca-Cola, OLAY, First Aid Beauty, Crest, Oral-B, Always, J.P. Morgan Asset Management, Prudential, Atelier Cologne, Wyeth, Cityplaza, mtm labo, Patisserie La Lune, Elizabeth Arden, Citizen (some campaigns with exposure in Taiwan and APAC)Achievements:THE MARKETING EVENTS AWARDS 2019• BEST OF SHOW - AGENCY• BEST EVENT (RETAIL) - GOLD | Brand: Atelier Cologne• BEST POP-UP EVENT - GOLD | Brand: Atelier Cologne• BEST USE OF SOCIAL MEDIA - SILVER | Brand: Cityplaza THE MARKETING-INTERACTIVE MARKIES AWARDS 2019• BEST IDEA (WEB DESIGN) - GOLD | Brand: Coca-Cola HK • BEST USE OF GAMING - SILVER | Brand: Coca-Cola HK• BEST IDEA (GAMING) - BRONZE | Brand: Coca-Cola HK