Chief Operating Officer
Current
Jun 2022 - Present
AeroLeads people directory · profile
Lester Terry Email & Phone Number
Owner at Crisp Cuts & Styles® Barbershop
at
Crisp Cuts & Styles® Franchising
1 work email found
@t-mobile.com
2 phones found area 425 and 844
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Owner at Crisp Cuts & Styles® Barbershop
Location
Kansas City, Kansas, United States
Who is Lester Terry? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Lester Terry is listed as Owner at Crisp Cuts & Styles® Barbershop at Crisp Cuts & Styles® Franchising, based in Kansas City, Kansas, United States. AeroLeads shows a work email signal at t-mobile.com, phone signal with area code 425, 844, and a matched LinkedIn profile for Lester Terry.
Lester Terry previously worked as Chief Operating Officer at Crisp Cuts & Styles® Franchising and Owner | Crisp Cuts & Styles® Barbershop at Crisp Cuts & Styles® Barbershop. Lester Terry studied at Washington High School.
Company email context
Email format at Crisp Cuts & Styles® Franchising
This section adds company-level context without repeating Lester Terry's masked contact details.
{first}.{last}@t-mobile.com
86% confidence
AeroLeads found 1 current-domain work email signal for Lester Terry. Compare company email patterns before reaching out.
Profile bio
About Lester Terry
A driven operations manager with over 20 years of business and sales experience. Recognized for aligning efforts to establish a performance culture to achieve business goals, develop talent and deliver results. Skills and experience that aid in achieving results include: expertise in management, project management and business process improvement.Specialties: • Innovation Manager: solid track record of creating a compelling vision that drives actionable results. • Coach/Teacher: brings out the best in others. Builds high-performing diverse teams by attracting and developing top talent.• Servant Leader: builds strong and collaborative relationships through establishing an inclusive environment.
Listed skills include Call Center, Leadership Development, Customer Satisfaction, Coaching, and 35 others.
Current workplace
Lester Terry's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles
Lester Terry work experience
A career timeline built from the work history available for this profile.
Owner | Crisp Cuts & Styles® Barbershop
Current
Aug 2021 - Present
Founder & Ceo
Current
Dec 2015 - Present
Sr Manager, Inside Sales
May 2019 - Sep 2022
Sr Manager, Cs Operations Support
Sep 2017 - May 2019
Manager, Team Of Experts, Customer Service
Directly responsible for day-to-day operations, customer care quality, productivity, and the work environment of four supervisors and forty experts to care for a single customer base of approximately 130,000 customers. Responsible for ensuring that the employee base meets objectives for profitability, efficiency, and resolution. More than that, the manager aligns the customer experience across all four teams and shifts. Role model for how to coach, develop, lead, and motivate the team. Works to be the critical link for the team to the engineering, retail, and other groups also supporting the same group of customers. Perform real-time analysis on business data and set direction for the team, aligned with the site and business goals. Actively engaged with the front line and have the opportunity to directly influence the results of their teams and their customer base. Indirectly manage 620 call center agents and work with peers to provide leadership and direction in carrying out the site goals and vision.
Apr 2017 - Sep 2017
Customer Service & Sales Team Manager
Directly responsible for day-to-day operations, customer care quality, productivity, and the work environment of 7 teams with ~100 agents. Ensure teams are actively expanding customer relationships and meeting sales goals by cross-selling/up-selling products and services. Indirectly manage all call center agents and work with peer Team Managers to provide leadership and direction in carrying out the site goals and vision.
Dec 2015 - Mar 2017
Learning & Development Manager
* Led the design, development, implementation and maintenance of a skills inventory to assist in human resource planning and identification of learning needs.* Researched and recommended a complement of internal and external learning programs that align with the organizations business objectives and employee needs.* Responsible for executing the entire training process, needs assessment, development and/or outsourcing of training programs, including content, delivering of training programs and evaluation of effectiveness of training.* Responsible for the management and continuous improvement of the curriculum and content. Worked directly with business leaders to define and coordinate customized programs based on their group’s needs.* Developed and delivered management information reports to track and benchmark learning and development participation, costs, benefits, etc.
Mar 2014 - Dec 2015
Customer Service & Sales Team Manager
Directly responsible for day-to-day operations, customer care quality, productivity, and the work environment of 7 teams with ~100 agents. Ensure teams are actively expanding customer relationships and meeting sales goals by cross-selling/up-selling products and services. Indirectly manage all call center agents and work with peer Team Managers to provide leadership and direction in carrying out the site goals and vision.
Feb 2008 - Feb 2014
Learning & Development Manager
* Led the design, development, implementation and maintenance of a skills inventory to assist in human resource planning and identification of learning needs.* Researched and recommended a complement of internal and external learning programs that align with the organizations business objectives and employee needs.* Responsible for executing the entire training process, needs assessment, development and/or outsourcing of training programs, including content, delivering of training programs and evaluation of effectiveness of training.* Responsible for the management and continuous improvement of the curriculum and content. Worked directly with business leaders to define and coordinate customized programs based on their group’s needs.* Developed and delivered management information reports to track and benchmark learning and development participation, costs, benefits, etc.
May 2007 - Feb 2008
Customer Service Team Manager
Directly responsible for day-to-day operations, customer care quality, productivity, and the work environment of 7 teams with ~100 agents. Ensure teams are actively expanding customer relationships and meeting sales goals by cross-selling/up-selling products and services. Indirectly manage all call center agents and work with peer Team Managers to provide leadership and direction in carrying out the site goals and vision.
Nov 2006 - May 2007
Customer Service Supervisor
Coached and developed 16 non-exempt direct reports by identifying behavioral trends and partnering with them to develop action plans that generated exceptional customer service experiences that resulted in high rankings on most key metrics in comparison to the other teams and developed a coaching session documentation methodology that was implemented in the call center to drive efficiency to detail and effective performance follow up.
Jan 2002 - Nov 2006
Petty Officer Second Class
Jun 1993 - Oct 2001
2 education records
Lester Terry education
Education record
Washington High School
Arts And General Studies
Kansas City Kansas Community College
FAQ
Frequently asked questions about Lester Terry
Quick answers generated from the profile data available on this page.
What company does Lester Terry work for?
Lester Terry works for Crisp Cuts & Styles® Franchising.
What is Lester Terry's role at Crisp Cuts & Styles® Franchising?
Lester Terry is listed as Owner at Crisp Cuts & Styles® Barbershop at Crisp Cuts & Styles® Franchising.
What is Lester Terry's email address?
AeroLeads has found 1 work email signal at @t-mobile.com for Lester Terry at Crisp Cuts & Styles® Franchising.
What is Lester Terry's phone number?
AeroLeads has found 2 phone signal(s) with area code 425, 844 for Lester Terry at Crisp Cuts & Styles® Franchising.
Where is Lester Terry based?
Lester Terry is based in Kansas City, Kansas, United States while working with Crisp Cuts & Styles® Franchising.
What companies has Lester Terry worked for?
Lester Terry has worked for Crisp Cuts & Styles® Franchising, Crisp Cuts & Styles® Barbershop, N2Uitive Holdings, Llc, T-Mobile, and Us Navy.
How can I contact Lester Terry?
You can use AeroLeads to view verified contact signals for Lester Terry at Crisp Cuts & Styles® Franchising, including work email, phone, and LinkedIn data when available.
What schools did Lester Terry attend?
Lester Terry studied at Washington High School.
What skills is Lester Terry known for?
Lester Terry is listed with skills including Call Center, Leadership Development, Customer Satisfaction, Coaching, Innovation Development, Team Building, Strategic Communications, and Mentoring.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial