Drives Savana client onboarding processManages a team of Implementation Analysts and Project ManagersWorks with project managers and leads to develop and deploy project plans for Savana; and ensures on time delivery.

• Coached a team of analysts, actively mentoring, fostering skill development, cultivating leadership qualities and opportunities within the Design & Reporting area of IRi Worldwide. • Led IRi’s process optimization initiative “Consultative Subject Matter Expert” to improve client-facing interactions, build trust and develop knowledge and abilities of individual analysts.• Led the development of a team newsletter to promote team brand across the organization. • Redesigned the team website to maintain relevance and utility.• Envisioned and created a data input tool in Sharepoint to track and manage utilization, milestones and project statuses• Created a Team Allocation Tracker by analyst in excel and Sharepoint to manage and maintain project load.• Created a Sharepoint tool to request and track support from offshore teams.• Created a Sharepoint tool to manage and view all extract requests in one location.• Developed an Asana tool to manage and view Onboarding for an RSG Build Analyst. Also built in MS Planner• Participated as Design and Reporting Consultant in configurations in various client ILD implementations.• Actively planned and coached my team on skills development, implementation tactics and developing a cohesive and effective working partnership via “collaboration/POD” meetings and weekly 1-on-1 sessions with each team member.• Conducted mid-year and yearly employee reviews, building a matrix which interpreted analyst skillset levels (A1-3) and managed On-Cycles. • Developed and managed a project tracker using Microsoft Planner as well as Asana.

• Supports and leads the entire project life cycle, analyzing current and future state, configuration validation of SaaS software, testing, activation as well as staff and provider training in the use of the HelloHealth EHR application for small-scale, 1 to 12 provider practices throughout the USA. The role includes frequent travel to client locations for training and/or lives, 0-100% travel.

Provide Application (Epic Resolute PB for SBO) and Implementation support to Choa Atlanta user community Advocate for User changes or needsCoordinate and support user requests within IS&T

• Configuration and delivery of Awarepoint awareAsset and awareSurgical RTLS/RFID solutions for large hospitals and medical centers • Presented configuration details to clients. Determined workflow analysis• Validated client environments for accuracy and defects• Defect analysis via scoping calls with client for development and ultimate presentation and rollout of solution• Worked with graphics design team to create visual hospital floor layouts for the client environment.

A Six Sigma certified, Kaizen and lean manufacturing trained clinical and PM services consultant engaged in multiple practice implementation of Allscripts' MyWay product. Roles and Responsibilities: • Supports and leads the entire project life cycle, analyzing current and future state, configuration validation of SaaS software, testing, activation as well as staff and provider training in the use of the Windows based, MyWay EHR application for small-scale, 1 to 7 provider practices throughout the USA. The role includes frequent travel to client locations for training and/or lives, 0-100% travel.• Determines milestones, reports metrics and progress to project manager, and documents all aspects of the implementation to the main PM database.

Works in a consulting capacity for (HzERM) Horizon Revenue Cycle Management product, which is a dynamic hospital information system designed to improve the registration process and improve cash flow. Supports the entire project life cycle, including current workflow analysis and future state assessment, functional testing, integrated testing, defect validation, and training of users before activation and during go-live. Provides post go-live support for clients with additional testing, defect correction, validation and reporting.

North Carolina and South Carolina Licensed Residential Real Estate Broker with Helen Adams Realty. Quality Certified Residential, Neighborhood and Relocation Specialist who supported and walked clients through the process of purchasing and selling of residential real estate.

Managed the export sales division supplying some of the largest consumers of bearings, industrial components in the world. Meeting the challenges of developing this sales department into one of growth and fostering mutually beneficial engineering and business relationship between ourselves and our partners in Latin America, Europe and East Asia. Globally coordinating projects for new products and managing inventories via 3PL and TradeBeam and similar software programs. Developing sales strategies with multiple team members at key site locations in Latin America, Europe and Asia. Supporting emerging markets (China, India) and providing pricing, deliveries, forecasting and customer service as well as calling on clients.

Controlled export transactions from cradle to grave:Processed of customer requests for quotationShipped as a Tier 1 automotive supplierKanban system and remote client inventory management Identified and tracked all outbound consignments, HAWB and BookingsProvided proof of delivery and accuracy of documentation Liaised with segment leaders and manufacturing, ensuring appropriate planning and forecasting has been carried out per bearing and per customer demandWorked to ensure slow-moving stock is minimized and / or reducedOrder entry and confirmationConsolidated and managed all outgoing freight ordersEnsured compliance with BIS regulations / C-TPAT45% of customer base was exclusively Asian$30 MIO department, budgeted to $35 MIO Consistently exceeded sales budget targets (+9% in 2005)

Coordinated export consignments and drop-shipments from factories to customers Served affiliates and distributors in customer service capacity Managed support staff Processed export letters of credit Updated and maintained export pricelists Updated and coordinated domestic companywide pricelists Negotiated special pricing contracts and BidsTeam member during adoption of new operating system (JDEdwards)Worked on implementation at Montreal, Canada headquartersUpdated pricing and planning data on JDEd

Worked for Export Sales Manager performing customer service, order entry, tracking and troubleshooting role.