Lesya Catherine Franco Email & Phone Number

Philadelphia, Pennsylvania, United States

In collaboration with an esteemed team in the hospitality industry, we aim to cultivate talent growth and elevate event experiences. We are currently seeking top candidates in talent and management to promote a healthier and more fulfilling work environment as managers..

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

• Led a team of recruiters and staff across 17 properties in PA., NJ, and DE. • Managing onboarding, training, scheduling, logistics, and event details.• Oversaw screening, hiring, onboarding, and payroll processes for 800 part-time event staff.• Enhanced training programs, improved scheduling platforms, and navigated recruiting challenges during COVID years.

West Chester, Pa

• Directed all operations, ensuring legal compliance and licensing as well as managing staffing, vendor contract negotiation and deliveries, customer relations, usage reports and inventory management. • Set operating goals and objectives. Prepared and executed financial, marketing, and sales plans.• Managed and hired front- and back-end staff; created and led staff hiring, onboarding, training, and performance standards and processes; managed payroll and scheduling.• Established protocol to increase sales and minimize costs, including food/bev, supply, and utility.• Developed rotational menu to maximize seasonality and trends, amplifying guest satisfaction.• Led all client and event sales and experiences, including celebrity client engagement and discretion.• Maintained patron satisfaction through monitoring and feedback on food/bev and service offerings.• Leveraged social media to promote daily specials and exciting news with clients

Glen Mills, Pennsylvania, United States

• Engaged directly with clients to sell and organize events, overseeing every aspect from detailed planning and coordination to creative design and flawless execution.• Spearheaded the planning process by serving as a crucial liaison among clients, chefs, the onsite design team, and various external vendors, ensuring seamless communication and a harmonious collaboration to bring each event vision to life.

West Chester, Pa

• Planned and executed product demonstrations live on-air to sell products.• Managed a budget to create product and event launches; each day’s “today’s special value” was merchandised for public displays and live audience shows.• Oversaw venue identification, pricing and contract negotiations, event layout and logistics, event budgeting, invoicing, and post-event summaries.• Worked closely with vendors to identify opportunities for strategic initiative share-outs via events, communications, open houses, and educational webinars.• Strategically planned and executed premier events for QVC’s Vendor Advisory Board.• Successfully developed and maintained cross-functional relationships across all departments within QVC, including Buying/Merchandising, E-commerce, Planning, Creative, Supply Chain, and IT.• Led event production and visual display management: created and maintained visual displays to enhance products, maximize seasonality, and drive sales and promotions.• Served as point of contact for public figures and on-air guests, walking through behind-the-scenes for live TV airing and ensuring they understood how our product prep and demonstrations drove sales.• Managed guests in the audience staging show for live demonstrations with Q&A meet-and-greets.

Downingtown, Pennsylvania, United States

Kennett Square, Pennsylvania, United States

Wayne, Pennsylvania, United States