Leta Zeng Email & Phone Number

• Oversee and coordinate all matters associated with third-party access and/or use of SEPTA Right-of-Way, including providing ownershipinformation and facilitating the execution of leases/licenses and occupation agreements.• Schedule and ensure completion of critical Real Estate, Engineering, and Legal department actions required for projects such as third-partypipe and wire occupancies, encroachment issues, and easement acquisitions.• Coordinate with municipal, state, and federal agencies in all matters related to Right-of-Way including land acquisition and use or sale ofSEPTA real property assets.• Provide administrative and coordination support in Rails-to-Trails endeavors with applicable government agencies.• Respond to property ownership inquiries related to claims, maintenance, and operations.

• Led a project to replace the current document management database.• Provided Real Estate systems and business process analysis to management and the Information Technology department to enhance existingclient/server-based systems and develop new program applications to improve Real Estate department business functions.• Coordinated and negotiated contract specifications for lease agreements and other real property contracts.• Monitored and administered the operation and expansion of the real estate asset management database, including data enhancements.• Oversaw quality control of contract and document reviews and of resultant data and image products.• Inputted, maintained, and improved the data maintained in the department’s SharePoint and Access databases.

Philadelphia, Pennsylvania, United States

• Conducted a final review of all files to maintain compliance to ensure minimal exposure to claims/losses.• Prepared accounting statements and closing documents for all real estate transactions.• Responded to client inquiries and provided transaction updates via email and phone.

Philadelphia, Pennsylvania, United States

• Completed pre-processing duties such as opening new orders, ordering payoffs, and sending commitments• Acted as the liaison between realtors and sellers/borrowers in all aspects of the transaction• Trained new employees in pre-processing and processing duties

Greater Philadelphia Area

• Set up appointments with insurance agents and Allstate customers to conduct a yearly review of the customer’s policy• Established and maintained a referral program between Allstate and realtors in the greater Philadelphia area

Greater Pittsburgh Area

• Managed a budget of $17,000 for student activities• Planned, coordinated, and executed events with the collaboration of committee members for the University of Pittsburgh student population

Greater Philadelphia Area

• Provided administrative support to the CEO• Acted as the liaison between the CEO and both Mandarin and English-speaking clients