Operations Manager
CurrentMiracle Beaute LTD company was founded in June 2014, ASB's exclusive representative in Vietnam. With the method " SALES AFTER THE DIAGNOSIS", we are committed to provide the best effect on your skin.http://www.miraclebeaute.comhttps://www.facebook.com/MIRACLEBEAUTEfrMy Responsibility:Manage and increase and efficiency of operations: Administration, sale,marketing,delivery, products quality, customer care, acounting, human resource in the companyAdministration- Set up procedure and systems for all department- Report to owner- Develop & maintain company culture- Relations with local authorities- Implement of legal procedures: open office, business registration, tax, social insurance.Business Development- Build up sales & growth planning for each year (MT channel)- Support sales activities by marketing- Participate in the organization to create a beneficial relationship for business- Keep in touch with loyal customers to increase sales opportunitiesMarketing- Analyze the strengths and weaknesses of the products- Build up company image - Manage operation and implement corporate events- Set up Planning and assignment to implemented postings on Facebook- Making posts on social networks and forums, Create ads via SMS- Cooperate with media and marketing partnersCustomer care - Resolve to customers’ complaints and suggestions. - Conducting the customers’ satisfaction survey. - Ensure service delivery.Find out, contact and cooperate with the shipping companyAcounting and financial- Oversee overall financial management- Payroll management- Regular meetings with manager around fiscal planning.- Supervise and check inventory- Ensure the quality of goodsHuman resource- Recruit & conduct- Follow up Training and Development activities- Manage Employee- Motivate ,reward, discipline employees- Set up rules and management procedures