Letha Ellis Email & Phone Number

Spring, Tx, Us

Houston, Texas, United States

Houston, Metro

• Strategically manages and maximizes sales opportunities within assigned territory generating $4.8 million+ in revenue annually • Identifies and cultivates new business opportunities resulting in $300k+ in annual revenue • Maintains and develops relationships with existing customers, acting as a single point of contact for such customers• Analyzes customer needs to provide guidance on proper equipment selection• Conducts presentations of company products and services to current and potential clients• Responds to customer inquiries/complaints in a timely fashion and follows through until satisfactory resolution • Collaborates purposefully with colleagues in all departments to ensure a seamless customer experience• Effectively manages the customer relationship management (CRM) software to track and nurture customer interactions• Researches competitors' products and pricing as well as market conditions

The Woodlands

• 2018 President’s Club Award for Highest % of Quota met with 112% • Territory sales growth in 2018 by 23%• Top 3 for 2018 Rookie of the Year• Close to $2 M in Total Annual Revenue for both 2018 and 2019• Member of the 2020 Tactical Marketing Team• Leveraged data/analysis to gain deep understanding of local market, identify opportunities and continually develop and implement strategies/tactics to grow existing business • Identified business growth opportunities through sales channel and product line expansion• Obsessed over the client’s needs to develop, present, and implement a plan of action• Maintained and expanded business with key partners • Executed training, education, and key marketing and partnership activities

Spring

• Identified, cultivated and assisted clients in the residential real estate lifecycle, including marketing and buying procedures• Successfully closed $7.6 M in production in 2015 and $10.3 M in 2016• Maintained and supported clients with pre-sales and post-sales activities• Managed a comprehensive selling process for clients from initial showings through negotiations to closing• Successfully utilized marketing platforms with a unique campaign strategy for prospective buyers and sellers

Vintage Park

• Managed and maintained existing portfolio while actively prospecting and cultivating new business opportunities • Secured multiple accounts during first two weeks, with consistent monthly repeat business• Identified viable prospects and conceptualized strategies to build rapport and cultivate the client relationship• Developed effective network of local realtors and loan officers to boost referral network and grow business revenues• Maintained visible presence in the local real estate network though client meetings, events, networking and site visits• Liaised between client and title departments to manage concerns, mitigate conflict and resolve issues

Champions

• Managed office recruitment marketing strategies, events, calendar and update databases to maintain real-time reporting• Trained over 150 agents on company website, transaction management software, marketing materials and office equipment to increase productivity• Onboard new staff in company policies, software, reporting processes and transaction management resulting in increased performance• Conceptualized, organized and maintained training and instruction manuals• Immediate liaison for all IT-related issues within local offices• Ensured corporate compliance by implementing, reinforcing, and streamlining company wide policies and procedures• Facilitated weekly office meetings to review IT issues, schedule agendas, provide industry updates and team build• Administered exit interviews, final paperwork and database management

Champions

• Prepared listing presentations and packets for agents to prepare for listings, sales and rental transactions• Reduced office expenses through vendor management, research and negotiating strategies for supply contracts• Performed basic accounting and financial tasks and generated monthly accounting reports• Designed and distributed marketing materials• Managed vendor and service provider relationships to ensure positive and repeat business• Maximized exposure to listings through strategic weekly and monthly advertising strategies• Input MLS listings and managed updates• Oversaw office equipment inventory, maintenance and performance• Handled time-sensitive emails and updated office calendar and appointment book

Tomball

• Identified, cultivated and assisted clients in the residential real estate lifecycle, including marketing and buying procedures• Maintained and supported clients with pre- and post-sales activities• Managed the comprehensive selling process for clients, from initial showings through negotiations and closing• Actively marketed real estate services to prospective buyers and sellers through unique marketing campaigns and strategies

Tomball

• Solicited and analyzed bids from contractors for repairs, renovations and maintenance to secure the most economical contracts for clients• Planned, scheduled and coordinated general maintenance, major repairs and remodeling of foreclosed properties to improve marketability • Managed client database, including accurate data entry, reporting and query management• Coordinated portfolios and marketing materials for listing presentations • Submitted and drafted correspondence and reports for detailed marketing updates and activity summaries for relocation and REO properties• Managed and monitored all transaction processes through interfacing with real estate agents, clients, customers, vendors, title and escrow and lenders• Accurately and efficiency resolved customer inquiries and disputes, scheduled timely appointments and identified properties with maximum potential