Bich Nga Le Email & Phone Number

Ho Chi Minh City, Vietnam

Tân Bình, Ho Chi Minh City, Vietnam

District 1, Ho Chi Minh City, Vietnam

Responsibilities:- Coordinated appointments and handled customer inquiries for the Warehouse Management System.- Prepared and supplied detailed quotation files- Managed PO, inventory checks, and interdepartmental reporting.- Conducted product inspections, packaging, and delivery schedules.- Ongoing supported current customer.- Researched potential customers, competitors, and market trends.Achievements:- Successfully renewed contracts with two major clients.- Completed planning for the Digital Marketing Project 2024.

Tân Bình, Ho Chi Minh City, Vietnam

Responsibilities:- Managed inventory, packed and shipped products.- Developed monthly operational plans for departments.- Designed and edited product visuals with tools like PhotoScape, Canva, and Capcut.- Prepared bidding documents, printed and notarized.- Supported the Technical Department for business trips.- Collaborated with the IT Department to manage website content and optimize SEO.Achievements:- Developed an effective warehouse management plan.- Identified and resolved website issues.

Ho Chi Minh City, Vietnam

Responsibilities:- Customer Relationship Management Specialist: + Managed B2B and B2C communications (by phone, email, chat,...) + Consulted and shared communication products monthly, resolving customers' inquiries.- Operations Coordinator: + Implemented regulations and projects from telecom operators. + Managed customer records and drafted business contracts. + Supported Accounting Department with monthly customer data checks. + Oversaw Sales Department data transition to an online system.- Sales Department Supervisor: + Led team meetings, delegated tasks, and ensured goal achievement. + Established Sales Standard Process and revamped the Company Workflow Management Model.Achievements:- Finalized standardized sales procedures, improving clarity within the Sales Department.- Successfully migrated local sales data to the online management system, managing more efficiently.- Transitioned the company's Workflow Management Model from manual to remote, boosting efficiency amidst COVID-19.- Expanded online customer network, achieving approximately a 10% increase in sales during the pandemic.

Ho Chi Minh City, Vietnam

Job Description:- Update new product sources and price lists regularly from the warehouse. - Write product advertisements- Share articles to increase interaction- Consulting orders- Delivery

Ho Chi Minh City, Vietnam

Job Description:- Planning for departments and ensuring the process is on schedule.- Follow the music market to have specific recommendations for superiors.- Support the Content team to manage playlists and check content on the software.- Edit pictures (by PhotoScape, Canva, websiteplanet.com,... ) and update them in the beta application.- Cooperate with the famous studio and background singers group to create high-quality recording files.- Test beta content and functionality before going to market- Prepare periodic reports for superiors and related departments.- Communicate with foreign departments and partners (via email, phone)- Establish Standard Procedures for the department.- Perform other duties as requested by superiors.Achievements:- Completed Standard Process for Content Management.

Job Description:- Manage and update the database following the music market.- Spell checking, directly matching music, and editing music on the software. (by Catewalk Professional, mp3 KeyShifter, mp3cut.net, audio-joiner.com, Microsoft Word, Notepad ...)- Prepare periodic reports for superiors and related departments.- Communicate with foreign departments (via email, phone)- Perform other duties as requested by superiors.Achievements:Successfully launched 02 new products LS-5000 and LS-3000 to the market in 2016.

Ho Chi Minh City, Vietnam

- On-call switchboard in shifts- Record and respond to customer comments via phone, website and emails.- Communicate with Operation Department to accelerate work progress, and to understand and explain in detail to customers.- Monitor the team's work progress on the total software to avoid duplication of tasks.- Prepare logistics for events organized by the company.

Ho Chi Minh City, Vietnam

- Drafting contracts and bid documents- Representing the company to bid- Warehouse entry, Inventory control- Timekeeping for employees- Do documentary tasks- Packing and shipping goods- Assist the technical department with simple tasks to keep up with the delivery schedule.