Lethie Purkey Email & Phone Number

Pikeville, Ky

· General responsibilities include leading and coordinating the efforts of the Information Systems Department to ensure project deadlines and objectives are met; consulting and providing recommendations for system design issues as well as determining customer needs and developing overall project implementation plans for large, complex projects; ROI, resource, and cost analysis; leading project steering committees and IS Advisory team; Provide project risk assessment and mitigation; Vendor management; Budget management; Development of training and implementation plans; Prioritizes projects based upon strategic objectives of the organization’s five pillars· Build out of a new 29 room ICU unit with 3 proper nurses station and 9 substations to include management and coordination of technical, clinical, administrative, infrastructure, telecommunications, and networking teams; coordination of installation of all hardware, software, wiring, communication devices for pumps and vents.· Analysis of multiple volunteer tracking systems with the recommendation to implement Volgistics. Project was completed a month ahead of schedule with 20% savings negotiated with the vendor.· Process improvement, development of new processes and standards in a fledgling project management office to more effectively and efficiently serve our in-house clients. We are now involved earlier in the process and through better business needs analysis are able to coach our clients to make better business decisions and find solutions that better resolve their business needs· IS Documentation System – responsible for implementation of a system to document all IS processes, resources, applications, people, infrastructure, network elements, reports, and help desk repository

South Charleston, Wv

Teaching Economics and Financial Analysis for the Technology Management Graduate program

Toyota Motor Manufacturing - Buffalo, Wv

· Due to the nature of the multiple projects I was responsible for I cannot specify project names or details. However, my primary responsibilities are listed below:· Planned and coordinated activities of multiple technology projects to ensure that goals and objectives were accomplished within the established timeframes and budget parameters. · Maintained accurate, project-specific documentation. · Resource capacity planning and project work schedules. · Analysis of project data including budget/actual analysis and portfolio management. · Fostered strong working relationships with project teams, user communities, management and vendors as well as acting as liaison and primary point of contact. · Business engagement at all levels.

· Interfaced with technology, legal and project management teams· Supported installed base of hardware, software, network operations · Working member of the implementation team; worked with existing support staff to learn and maintain current operational procedures; provided on-site training and remote support application rollout at multiple county office locations· Validated that testing activities cover all requirements· Created test cases, detailed test scenarios, test data to validate certain test conditions and expected results from application actions and test scenarios; development and execution of detailed testing project plans, timelines, and dependencies while reporting discrepancies between actual and expected results· Identifed test conditions based on business requirements and approved design

Responsible for all aspects of the Technology Services department across multiple locations to include budget, infrastructure maintenance and improvements, desktop and hardware support, and development; communication at all levels of the organization. · Responsible for major projects to include doubling network bandwidth while improving network reliability and reducing operational cost with dual-homed ISP with interconnect and automatic failover · Increased network availability; bandwidth pool expanded by over 300% and operating cost was reduced by 20% · Server conversion, consolidation and virtualization of 30 servers with the Cisco Flex-pod hardware platform combined with VMWare software control and Netapps SAN · Campus-wide IP mapping and conversion · Campus-wide Clean Air wireless N upgraded, expanded and secured with deployment of campus-wide wireless 802.11n+ providing coverage while assuring fair access to residents, faculty and staff · Assured system/service delivery with the integration of a fault performance monitoring system and replaced antiquated core components of the network infrastructure with the Cisco B-series, Wireless Controllers, and Service Control Engine for traffic shaping policies · Upgraded 300 student virtual desktops for reliability, speed and ease of use · Implemented a student card swipe solution for printing that allows students to monitor their print usage as well as save the university the added expense of duplicate or lost print jobs· Implemented a printing solution for faculty and staff that monitors print jobs and provides a mechanism for charging actual printer costs back to individual departments · Implemented a new email system for students along with single sign-on integration with the eLearn system and SharePoint Portal· Analysis of current systems and upgrade recommendations · Day-to-day problem solving, help desk, and troubleshooting; vendor management

Responsible for supervisory duties of a sales validation agent team; tracked attendance and administered attendance policies, approved time off, developed performance appraisals and correction action/termination requests for approval as well as developing an coaching subordinates; coached and motivated the sales validation team for performance objectives and individual/team goal attainment; assisted peer roles as needed to achieve department goals; monitored, traced, identified and reported performance trends for the team; monitored and tracked daily activities of a 15 person team Led the team to 122% goal attainment over the course of 6 months, 98% quality goal attainment and 99% work flow adherence goal attainment Responsible for developing new processes and ensuring quality on existing processes managed within the North Central Area Cost Assurance team and managing all aspects of a project from inception to deployment to include tracking/assigning actions, project milestones, and validating project savings.  Participated on communication calls with external vendors and tracked and managed vendor actions or issues found during the calls Trending on red flag indicators as well as productivity

Manage 30+ Web development projects to include the Governor and First Lady's sites, B4WV, the WV Portal. Also WV HIPAA Security Compliance PM, data interoperability PM, B4WV PM. Responsible for several enterprise-wide projects as well as several multi-million dollar projects.