Leticia Ferrer Mur Email & Phone Number

Copenhagen Metropolitan Area

Copenhagen, Capital Region, Denmark

As a Product Manager, I drive the development and enhancement of our control panel platform, ensuring it meets the evolving needs of our customers and internal stakeholders. My role involves close collaboration with cross-functional teams to deliver intuitive and impactful solutions that add value to our customers and are viable for our business. Key Responsibilities:Requirement Gathering & Analysis:- Collaborate with stakeholders across the organization to gather and understand business requirements.- Translate these requirements into detailed user stories and functional specifications for the development team.Solution Design & Development:- Work closely with UX and technical teams to define solution designs that meet business needs.- Oversee the development process, ensuring both front-end enhancements and back-end integrations are executed seamlessly.Agile Project Management:- Prioritise tasks within agile sprints, balancing business priorities and technical feasibility.- Ensure timely and high-quality delivery of new features and improvements.Stakeholder Management:- Maintain strong relationships with stakeholders, ensuring their needs and expectations are met.- Communicate effectively with both business and technical teams to align on goals and progress.Continuous Improvement:- Analyse customer and user feedback to identify areas for improvement.- Implement changes and enhancements to improve user experience and drive customer satisfaction.Customer & Market Insights:- Develop deep knowledge of our users and customers through both qualitative and quantitative research.- Utilise user analytics and sales data to understand product usage patterns and evolving customer behaviours.- Gain comprehensive insights into the business and stakeholder needs.- Stay updated on industry trends, competitor activities, and technological advancements to make informed product decisions.

Copenhagen, Capital Region, Denmark

- Collaborating closely with the Product Manager to understand and prioritize stakeholder requirements.- Engaging directly with stakeholders to ensure all their needs were thoroughly covered and accurately translated into technical specifications.- Transforming stakeholder requests into detailed epics and user stories.- Conducting grooming sessions with developers and UX designers to refine requirements and ensure clarity and feasibility.- Overseeing the progress of development from initiation to release, ensuring timely and successful delivery of features.- Communicating effectively with stakeholders post-release to confirm the successful implementation of their requests and gather feedback.This position provided me with comprehensive training and hands-on experience, preparing me for my next step in my carreer as a Product Manager.

Copenhagen

- Performing manual testing and quality analysis of apps and web software across desktop browsers, Android, and iOS platforms.- Reviewing functionality to identify defects and design flaws.- Writing, maintaining, and executing test cases for exploratory testing, including regression, compatibility, usability, and integration testing.- Collaborating closely with developers, product owners, and designers to ensure high-quality software development.- Providing valuable suggestions for feature improvements, contributing to enhancements that are often implemented.

Copenhagen Area, Capital Region, Denmark

- Assisting customers in understanding our products and achieving their goals, providing exceptional customer support.- Addressing customer inquiries and resolving issues promptly, ensuring high levels of customer satisfaction.- Gathering customer feedback to identify areas for product improvement and relaying information to the product team.

Denmark

- Content Creation - Web Optimization - Link Building Strategies - Keyword Panning and Strategies - Community Management - PR - Tracking Results - CMS utilized: Umbraco

Madrid Y Alrededores, España

Being present in all four phases of the commercial production of advertisements (TV and Online). Mostly taking care of the post-production phase (video and image edition).

Pba Digital Concept Development, Digital Communication And Media/Multimedia, 10

 Concept and business development, 10 ETCS  Project management A&B, 10 ECTS  User studies and method, 5 ECTS  Theory of science, 5.

Ma Advertisement Creativity, Creativity Thinking

 Developed a creative portfolio by working with top industry professionals including creative directors, copywriters, and art directors..

Bachelor'S Degree, Communication And Media Studies

This five years education covers different aspects of Media ­ from concepts, values and debates to methodologies, creativity.