Leticia Madrazo

Leticia Madrazo Email and Phone Number

Customer Services Manager @Samvaz @ Samvaz SA
switzerland
Leticia Madrazo's Location
Châtel-Saint-Denis, Fribourg, Switzerland, Switzerland
Leticia Madrazo's Contact Details

Leticia Madrazo work email

Leticia Madrazo personal email

n/a
About Leticia Madrazo

Passionate about business administration and having over twenty years of experience in different managing roles in an international distribution group, I have acquired a versatility that enables me to lead and manage in an optimal way many departments of a company.Results oriented, I enjoy taking up the challenges posed by the market and providing an outstanding service and customer satisfaction, whether the customer is internal or external to the firm.Dynamic and creative, I have a great capacity to adapt to new environments and a curiosity for a lot of domains, which allows me to always bring new efficient ideas.Committed to a healthy and motivating working atmosphere, I am a manager listening to others, knowing how to motivate people and supporting individual development, while at the same time remaining a firm person, respected by her reports and managers. Lead by example is one of my values.

Leticia Madrazo's Current Company Details
Samvaz SA

Samvaz Sa

View
Customer Services Manager @Samvaz
switzerland
Website:
samvaz.ch
Employees:
22
Leticia Madrazo Work Experience Details
  • Samvaz Sa
    Directrice Commerciale Et Marketing
    Samvaz Sa Jan 2024 - Present
    Châtel-Saint-Denis, Fribourg, Suisse
  • Samvaz Sa
    Customer Services Manager
    Samvaz Sa Jun 2023 - Jan 2024
    Châtel-Saint-Denis, Fribourg, Suisse
  • 1Worldsync
    Account Manager Eu
    1Worldsync Sep 2019 - Dec 2022
    Saint-Légier-La Chiésaz, Vaud, Suisse
    Primary point of contact for European retailers for all customer service related issues. Full-cycle customer support and account management for strategic, complex, high visibility, and tactically important accounts. Close work with internal teams (Commercial, Product Management, Development) to facilitate contract renewals, deliver requirements, maximize strategic account opportunities, and monitor overall customer health including meeting the contractual SLAs. Web based webinars/training sessions conduction.
  • Anixter
    Location Manager
    Anixter Mar 2010 - Aug 2019
    Montreux, Vaud, Switzerland
    Location management of the Swiss French branch, execution of the company strategy and promotion of its vision, mission and values, business development, market and activities growth. Events/trade shows/seminars organisation, vendor management and joint strategic approach definition, employees on boarding and training, budget control and reporting to the EMEA headquarters, Swiss ebusiness platform management.
  • Anixter
    Inside Sales Manager Ch
    Anixter Jan 2017 - Sep 2018
    Montreux, Vaud, Switzerland
    Inside sales management for both Swiss locations (Montreux, Volketswil), sales and margin development, vendor management and market approach definition (jointly with Country Manager), training and coaching of inside sales team members, Swiss eBusiness platform management, budget control and reporting to the EMEA Headquarters.
  • Anixter
    Business Development Manager
    Anixter May 2008 - Feb 2010
    Montreux, Vaud, Switzerland
    Coordination of business development activities for the Swiss territory, sales & marketing support (communications, events, promotions, customer trainings, etc), vendor relationship management and market approach strategy definition, price lists (from selection of products/solutions to pricing strategy - jointly decided with sales department), Swiss eBusiness platform administration, stock profile management.
  • Anixter
    Inside Sales Supervisor
    Anixter May 2005 - Apr 2008
    Montreux, Vaud, Switzerland
    Inside sales management for the Swiss French location, sales and margin development, customer portfolio management, vendor management and market approach strategy definition (jointly with Country Manager), training and coaching of inside sales team members, Swiss eBusiness platform administration.
  • Anixter
    Assistant Controller Ch/De/Gr/Tu
    Anixter Mar 2004 - Apr 2005
    Montreux, Vaud, Switzerland
    Creation of yearly budgets, monthly estimates and others analytical statements for four different countries, supervision accounting records for different units jointly with the financial HQ in London, accounts receivable and payment disputes care, accounts payable management, payroll administration (Switzerland only).
  • Anixter
    Finance Supervisor Ch
    Anixter Dec 1999 - Feb 2004
    Montreux, Vaud, Switzerland
    Creation of yearly budgets, monthly estimates and others analytical statements for Switzerland, supervision accounting records for different units jointly with the financial HQ in London, accounts receivable and payment disputes care, accounts payable management, payroll administration.
  • Anixter
    Junior Administrator
    Anixter Sep 1997 - Nov 1999
    Montreux, Vaud, Switzerland
    Credit control, accounts receivable administrator, customer billing, reminders to customers, support to operations department, general administrative tasks.

Leticia Madrazo Skills

Vente De Solutions New Business Development Management Gestion De Compte Vente Internationale Sales Manager Finance Anglais Allemand Espagnol Marketing E Business Ressources Humaines Traitement Des Salaires Fibre Optique Gestion Des Performances Reporting Financier Planification Traduction Newsletters

Leticia Madrazo Education Details

  • Heig-Vd, Lausanne
    Heig-Vd, Lausanne
    Bachelor Of Science In Business Administration
  • Gymnase Économique, Bienne
    Gymnase Économique, Bienne
    Langues Modernes
  • Ecole Supérieure De Commerce, Bienne
    Ecole Supérieure De Commerce, Bienne
    Accounting And Business/Management

Frequently Asked Questions about Leticia Madrazo

What company does Leticia Madrazo work for?

Leticia Madrazo works for Samvaz Sa

What is Leticia Madrazo's role at the current company?

Leticia Madrazo's current role is Customer Services Manager @Samvaz.

What is Leticia Madrazo's email address?

Leticia Madrazo's email address is le****@****ter.com

What schools did Leticia Madrazo attend?

Leticia Madrazo attended University Of Essex Online, Heig-Vd, Lausanne, Gymnase Économique, Bienne, Ecole Supérieure De Commerce, Bienne.

What skills is Leticia Madrazo known for?

Leticia Madrazo has skills like Vente De Solutions, New Business Development, Management, Gestion De Compte, Vente Internationale, Sales Manager, Finance, Anglais, Allemand, Espagnol, Marketing, E Business.

Who are Leticia Madrazo's colleagues?

Leticia Madrazo's colleagues are Pascal Bertolami, David Liardet, Jorge Roman, Ahmet Kobulan, Javier Gonzalez, Anthoine Lussier, Sebastien Martin.

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