Primarily responsible for information technology (IT) business development within the DoD intelligence community through value-added, insightful and strategic input specific to each company’s mission and goals. Serve as a subject matter expert in the development and implementation of mission critical rapid deployment projects. Collaborate consistently with internal and external clients to develop a Project Plan, Financial Management, Requirements, Time & Deliverable Management and Personnel Management Plans in support of proposals to implement IT Service Support Centers within various branches of the federal government.

Responsible for developing the strategy, IT initiatives, and expansion capabilities for operations at the federal IT managed services engagement. Directed program activities to meet client and organization work objectives and served as a liaison with clients to coordinate activities, negotiate tasks, and solve network infrastructure problems. Established and maintained a persistent communicative relationship with client IT leadership including Enterprise Technology Officer (ETO), Directors and associated federal stakeholders. Performed program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement. Provided project management operations, technical resources of all task order requirements related to staffing, Good Faith Estimates (GFE) accountability, and tasking responses and operational activities. Ensured end user support was provided in a timely and responsive manner throughout all tiers (1, 2, &3), as well as provided reliable service delivery to the enterprise and global operations desks within three major commands. Ensured overall contract performance was met, to include establishing Operating Level Agreements (OLA), Service Level Agreements (SLA) and deliverables scheduled. Maintained the Program Management Plan, Program Work-breakdown Structure (WBS), Program Status Report, and Contract Financial Reports. Maintained acceptable staffing levels to meet and exceed the required Service Levels. Developed and monitored the staffing plan to mitigate for attrition and promotions, varied processing times for new employees, and continuing education training plans.

Managed the technological direction of IT related projects within the organization. Collaborated with the Director/ Deputy Director, colleagues, faculty in meeting the organizational needs of proposal review, submission, and contracting administration. Created cost-benefit analysis as well as supportive detailed definitions of data requirements and departmental workflows. Assessed technology projects and provided recommendations for appropriate actions and operational resources. Established and directed the strategic and tactical goals, policies, and procedures for the information technology department.Experience utilizing Agile, Spiral, and Waterfall project models. Developed hardware/software solutions to accomplish the company's business objectives. Proposed and managed budgets for various types of programs and projects, which included purchases and upgrades of equipment, applications, and hiring sub-contracted personnel.

Developed and performed organizational review of contract proposals to ensure they met sponsor guidelines and requirements prior to final approval. Reviewed, analyzed, and negotiated award and contract terms and conditions; and resolved questions posed by researchers, faculty and staff. Advise concerned parties of their responsibilities in meeting special or unusual award requirements. Function as liaison to federal and non-federal agencies and subcontracting institutions. Provide support to department managers, administrators, and faculty. Participate in the development and issuance of project procedures and policies. Work with Architect/Engineer of record regarding change orders, interpretation of contract documents, event execution documentation submittals/approvals. . Assisted clients in developing enterprise resource planning (ERP) and disaster recovery planning (DRP) activities to support and improve daily business operations. Focused on improving customer relationship management (CRM), specifically in retention and sales growth.

Subject Matter Expert for cyber Computer Network Defense (CND) and network infrastructure design. Experience utilizing Agile, Spiral, and Iterative project models for numerous industry clientele. Responsible for creating, testing, and implementing network disaster recovery plans. Performed risk assessments and testing of data processing systems. Installed firewalls, data encryption, and other security measures. Recommended enterprise security enhancements and purchases. Trained staff on network and information security procedures. Planned and implemented security measures to protect computer systems, networks, and data. Designed and implemented software development life cycle (SDLC) process for organizations transitioning to virtual enterprise infrastructures. Established scalable virtual environments to test newly designed client specific hardware and software for enterprise infrastructure integration.

Provided technological guidance within the organization. Developed DRPs for the organization based on each operating infrastructure. Supervised information system and communications networks for both classified and unclassified enterprise infrastructures. Consulted with senior executives, administration, organizational managers, and Network Enterprise Center representatives to exchange information, present new approaches, and to discuss equipment/system changes. Managed the day-to-day operations of the information technology department including directing staff, who supported administrative computing, networking, user services, telecommunications and other information technology functions for both secure and non-secure enterprise networks. Established and implemented the strategic and tactical goals, policies, and procedures for the information technology department.