Reviews insurance policies and rental contracts to investigate losses and verify coverage.Maintains current knowledge of state statutes and insurance regulations.Performs client interviews to gather loss details, interview witnesses & law enforcement to determine liability.Collects information such as police reports, scene diagrams, damage estimates to assist in determining liability.Reviews medical bills to ensure ICD-9 codes are in line with injuries and CPT codes are in line… Show more Reviews insurance policies and rental contracts to investigate losses and verify coverage.Maintains current knowledge of state statutes and insurance regulations.Performs client interviews to gather loss details, interview witnesses & law enforcement to determine liability.Collects information such as police reports, scene diagrams, damage estimates to assist in determining liability.Reviews medical bills to ensure ICD-9 codes are in line with injuries and CPT codes are in line with treatment.Compares treatment notes with medical billing to ensure proper CPT codes applied for treatment rendered.Issues payments using tax identification numbers to body shops, medical providers, and attorney's offices.Assists with Third Party payment recovery and reimburse Medicare, Medicaid, and ERISA plan providers.Multi-tasks multiple electronic files in various databases and computer systems.Performs electronic file audits for accuracy, completeness & in compliance with government regulations before files are submitted to Corporate Office for internal audit.Performs as an Arbitrator, mediating claims between insurance companies and making final binding liability decisions.Assists teammates with questions regarding liability. Show less

Greets all incoming visitor. Answer all incoming phone calls and transfers to the appropriate party.Assist customers with questions on voting, completing voter registration application and location of polling sites.Input and updated all voters information in statewide computer system.Maintain confidential voter registration application files

Provided all administrative and clerical support to two external Sales Force Members.Scheduled and maintained their daily meetings and presentations in an electronic calendars.Organized territory events with an average of 150 – 300 financial advisor attendees to include invitations, coordinating contracts and review of expense reimbursement.Maintain all travel arrangements for two Sales Force Members.Compile and submitted all weekly and monthly expenses for both Sales Force… Show more Provided all administrative and clerical support to two external Sales Force Members.Scheduled and maintained their daily meetings and presentations in an electronic calendars.Organized territory events with an average of 150 – 300 financial advisor attendees to include invitations, coordinating contracts and review of expense reimbursement.Maintain all travel arrangements for two Sales Force Members.Compile and submitted all weekly and monthly expenses for both Sales Force Members.Developed constructive and cooperative working relationships with financial advisers and assistants by providing sales literature, conducting research and resolving service issues Show less

Responsible for giving full attention to financial advisers and/or assistants regarding the sale of mutual funds. Took the time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.Demonstrated a working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction of every call.

Responsible for inputting, updating and/or change literature orders for financial advisers.On a daily basis compiled reports for management review on the amount of literature and the cost of shipping.Answered all calls received, transferred to the appropriate person and/or took messages.