Letitia Smith Email & Phone Number

Brisbane, Qld, Au

Decrease the number of ATSI children who are in care• Identify Kin• Focus particularly on children in Residential Care• Follow the Child placement principle• Assessing potential Kin

Provide educational counselling and support services to Aboriginal and/or Torres Strait Islander children and students across a number of schools• Participate in the development of activities, in and out of school, likely to enhance the involvement in education of Aboriginal and Torres Strait Islander students and their families• Develop and undertake support service programs designed to meet the needs of the school/s that will encourage the educational participation of Aboriginal and/or Torres Strait Islander children and students.• Maintained confidentiality of records relating to clients' treatment.• Guided clients in developing skills and strategies for dealing withproblems.• Offered guidance and advice to help cultivate self-esteem andcommunity involvement.• Developed individualized counseling plans for clients to incorporateshort-term and long-term goals.• Acted as client advocate to coordinate required services or resolveemergency problems in crisis situations.

Supports and monitors approved carers and the placement of children• As a Placement Support Worker I responsible for completing renewal of carer approvals, ensuring that all licensing requirements and standards of care are met• I was also responsible for recruitment and training of people who were desired to become Carers• As a Placement Support officer I was responsible for capturing data, end of month reports and maintaining monthly registers• I was also responsible to liaise between Carers and the Department of Child Safety, Youth Justice & Multicultural Affairs.• Investigated home conditions to protect children from harmful environmental areas.• Collected information through observation and interviews with children, parents, relatives and neighbors.• Investigated alleged abuse, neglect and abandonment of children to determine abusive or unsafe conditions.• Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.• Reviewed existing case records for available information to formulate plans of treatment and develop short- and long-term goals.

• Coordinated and managed volunteer activities for community service projects.• Led group discussions and activities to meet different community needs.• Approached issues proactively to best meet current and future community needs.• Facilitated community outreach to expand participation and support.• Developed job leads in order to increase placements.• I was responsible to support staff in various positions across CQID• I transitioned from program to program, adapting and learning theirroles • I was also responsible to Audit files and ensure folders were up to HSQF standards.• Assisted staff in rolling out FPP service into our organisation• Supported leadership staff adapt Delegated authority

As a Family Well-Being officer, I was responsible for early intervention and prevention for• Children entering the Child Safety system• I was also responsible for daily data capturing, weekly KPI's andmonthly reports.• Planned, evaluated and revised curricula and correspondingclassroom materials to keep course content relevant to field.• Collaborated with colleagues and community agencies to addressteaching and research issues.• Developed rapport to create safe and trusting environment for care.• Visited home environments to help clients develop comprehensivelife, technical and job skills.• Reported child abuse in accordance with legal standards ofmandatory reporters.• Monitored progress and documented patient health status changes tokeep care team updated.• Planned, promoted and managed parent workshops on assistingchildren in attaining academic success.• Promoted community integration by providing extensive physical,emotional and social support

Managed day-to-day development issues.• Fostered strong rapport with clients, vendors and stakeholdersthrough consistent follow-up and communication.• Developed monthly reports.• Reduced office expenses by finding smarter solutions for vendors,suppliers and services.• Answered multi-line phone system, routing calls, deliveringmessages to staff and greeting visitors.• Executed record filing system to improve document organization andmanagement.• Restocked supplies and placed purchase orders to maintain adequatestock levels.• Recorded expenses and maintained accounting records.• Updated spreadsheets and databases to track, analyze, and reporton performance and sales data.• Offered technical support and troubleshot issues to enhance officeproductivity.• Managed accounts payable and receivable to gain better sense ofoverall financial stability and liquidity.

Certificate 3, Family And Community Services

Certificate 3, Business Administration And Management, General

Certificate 1 & 2, Information Technology

Certificate 2, Retailing And Retail Operations

Certificate Iv, Family And Children Intervention