Letitia Neacsu Email & Phone Number

United Kingdom

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Opportunity to learn and work with Zonal and InfoR Supervised all four Edinburgh properties Worked together with the team to put in practise all Governmental changes and guidance

Edinburgh, Scotland, United Kingdom

Supervised the restaurant team, while also managing dining room, bar and administrative responsibilities, Managed ordering supplies and beverages, as well as inventory control, Increased brand awareness locally and planned menus, Maintained and developed a great dining experience for customers and accommodated last minute large group reservations, Ensured the financial plans are met and increased the sales, Recruited, trained and guided the right staff members for the company, Guaranteed customer satisfaction by improving food service performance, Ensured safety standards and local health codes are met, Dealt with customers complaints and assisted in their resolution, Had a hands-on attitude and worked together in fast pace environment by planning events and opening the restaurant for Rugby days or music concerts, Used Procure Wizard, Opera Property Management System, Fourth Payroll, Micros Point of Sale System.

Edinburgh, Scotland, United Kingdom

Interviewed, trained and guided the housekeepers, Organised the work schedule, daily meetings and support for the team, Guaranteed highest level of customer service, Used Opera Management System, Fourth Payroll and Procure Wizard, Increased the customer satisfaction score, Motivated the team and built a highly performance team, Acted as liaison between hotel departments as Duty Manager.