Tony Le Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, Us

• Successfully revamped, launched, and maintained the Workday Help module, adding in new enhancements that helped reduce ticket resolution time and workday transaction time. • Configured the benefits module for the 2024 open enrollment process.• Maintains, troubleshoots, and designs Workday configurations including routine maintenance and enhancements.• Evaluates current state of assigned modules in current Workday system, then research, identify, and recommend improvements to enhance functionality, process efficiency, and user experience, whether through current system upgrades or new solutions.• Ensures data accuracy for compliance as well as accurate analytics.• Develops, schedules, and delivers routine periodic reporting• Serves as the system administrator for internal HR help ticketing system, responding to all tier I and tier II cases and assigning tier III cases to their respective centers of excellence.• Initiates and completes workday transactions and data entry, ensuring effective data management and maintenance.• Responds to all ad hoc data requests.• Documents processes and user guides as well as identify gaps and concerns.• Analyzes data trends and metrics to identify and drive key business decisions.

Dallas , Texas, Us

• Provided HR support to the production sector of employees, responding to inquiries within 24 hours and resolving 95% of employee issues within the same day.• Acted as a resource to employees and leaders by supporting general HR inquiries, including but not limited to payroll, benefits, performance, leave of absence, etc. • Successfully onboarded 80+ new hires within the first 90 days of employment, resulting in a 90% retention rate.• Collaborated with recruiters and hiring managers to improve the overall onboarding experience, resulting in a 95% satisfaction rate among new hires.• Conducted new hire employee orientation, ensuring all paperwork is processed correctly.• Maintained accurate and up-to-date employee records, ensuring 100% compliance with HR record-keeping regulations.• Processed new hire’s I-9 certifications through Equifax• Assisted in communicating policies and procedures to employees, leading to a better understanding of HR policies and procedures.• Utilized Workday and ADP Workforce Now with proficiency, contributing to the efficient functioning of HR processes.• Supported HR Business Partners with adjudicating candidate background checks in accordance with applicable laws and corporate policies.

New York, New York, Us

• Greeted and directed visitors• Organized and scheduled general meetings and appointments.• Retrieved and distributed mail; coordinated delivery services and drop-offs.• Reviewed, submitted, and reconciled expense reports.• Managed office supply inventory including stocking, reordering and distributing• Served as the primary point of contact for all office vendors and building management• Ensured the following of all safety protocols including the notification of community officials of possible dangerous occurrences up to and including fires, bomb threats, etc

Austin, Tx, Us

• Set up new employee benefits, deductions, and payroll profiles.• Processed new hire’s I-9 certifications through HRAlliance using E-Verify • Handled all of U.S. employees' PTO hours, time off requests, and time cards.• Lead the orientation for new employees, introducing new hires to M-Files and the HR system.• Managed the onboarding process of new hires by using DocuSign and AllPay to store employment documents in the M-Files system.• Scheduled interviews and travel arrangements for potential new hire candidates.• Responsible for financial records by documenting all receipts and uploading them into Smart Data.• Maintained the general office area by ordering supplies, and requesting work orders for building issues.• Organized team building and corporate outings at multiple venues for senior and executive level employees.• Answered inbound and outbound calls and directed to appropriate staff.

San Antonio, Tx, Us

- Welcomed and greeted all visitors, answered inbound and outbound calls and directed to appropriate staff- Inspected emergency phones, panic alarms, and door alarms to ensure security of said areas.- Exhibited a high degree of discretion related to safeguarding confidential information.- Screened applicant resumes and organized both phone and in-person interviews.- Updated and maintained excel databases by entering new and updated customer and account information

San Antonio, Texas, Us

- Worked with CRM system, Infusionsoft, dealing with client management - Tabled at the TxSEA Convention, making new connections- Edited video content for monthly live streams to post on social media- Created content to post on various social media platforms- Performed administrative duties such as copying and filing sensitive documents- Conducted marketing research to study other potential competitors- Communicated with Marketing Manager on a weekly basis to discuss new strategies, implementations, and results.

Duluth, Georgia, Us

- Thrived in an autonomous role. Remotely raised awareness of the PocketMoney brand and products by utilizing various marketing strategies.- Presented in front of classes and organizations on behalf of PocketMoney to inform students and drive app downloads.- Attended and promoted the PocketMoney app at highly-trafficked events near campus while serving as the face of PocketMoney.- Consistently posted on social media with creative text and images to spread the word about the PocketMoney app.- Raised awareness of the PocketMoney brand and grew market app downloads by 286%.