• Bookkeeper for all company related expenses and profit. • Liaised with an average 600 international clients and closed 93% of sales.• Head the human resource department to facilitate staffing needs, training while organising several team building exercises for seven (7) staff members.• Developed an operations manual and operational flow chart for all CRM related functions.• Helped in the designing and structure of the website for user-friendly logistics functionality and how the pieces go together. • Handled the procurement of inventory needed for each department.• Oversaw maintenance practices such as a cleaning schedule and monthly equipment checks.

An elevated coconut water delivery service. Grew the customer database by 15% within 2 months of starting the position.Recorded an average 32.5 mill. JMD income and expenses annually. Headed the procurement of goods and services.

• Liaised with several government entities for development support; Assisted with weekly and monthly reports for the Ministry of Health as well as other government agencies.• Managed executive calendars and assorted daily calls and appointments. • Managed front-desk operations such as greeting clients and responding to daily inquiries via call/ emails. • Administered credentials for new patients.

• Rewarded for interpersonal skills after multiple positive feedback from first and returning customers.

• Maintained 150 Amazon prime accounts to ensure customers received the proper technical support with issues such as account cancellations, issuing refunds, and package delivery.• Maintained a positive, empathetic, and professional attitude towards customers always.