Chris Leonard

Chris Leonard Email and Phone Number

🚀 Helping Creative & Engineering Teams Deliver 40% Faster in 60 Days—Without Burnout | Expert in Accountability, Adaptive Planning, and Getting Teams Out of Their Own Way @ Nashville Tree Conservation Corps
Nashville, TN, US
Chris Leonard's Location
Nashville, Tennessee, United States, United States
Chris Leonard's Contact Details

Chris Leonard personal email

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About Chris Leonard

Chris Leonard is a 🚀 Helping Creative & Engineering Teams Deliver 40% Faster in 60 Days—Without Burnout | Expert in Accountability, Adaptive Planning, and Getting Teams Out of Their Own Way at Nashville Tree Conservation Corps. They possess expertise in social media, sharepoint, project management, business intelligence, management and 32 more skills. Colleagues describe them as "I've had the privilege of working with Chris for the last few years at a few companies. What truly sets him apart is his ability to build genuine connections with people and adapt Agile practices based on his continuous learning and research. Chris has become a recognized expert in the Agile community, particularly skilled in building processes from the ground up. His training programs not only educate staff, but also engage leadership in embracing the changes. He fosters a collaborative environment where he readily shares his vast knowledge and experience, making it accessible and understandable. Chris excels at navigating resistance to change. He practices active listening, fully comprehending concerns before crafting a message that calms anxieties and offers solutions. This empathetic approach creates a supportive atmosphere, allowing teams to thrive in the Agile framework.", "Chris will make you better. That’s what you can expect. He’ll challenge you, he’ll say the tough things, and he’ll help you see where you’re doing well. That’s what a coach should do. He doesn’t leave you bruised, because that doesn’t make you better. But his approach, his expertise, and his skills will make you better.", and "Whip-smart, humane, driven, and deeply knowledgeable not only in his professional domain but all those adjacent to it, Chris Leonard is a simply a gem. Catalyzing healthy teams and eliciting excellence in any industry is hard; to do so in IT requires an analytic and communicative precision very few possess. In our time together at SmileDirectClub, I was consistently impressed by Chris's ability to balance directness--and direction--with empathy, all while modulating his approach to suit the nuances of multiple teams and honor stakeholders. He taught me how to grow, as a software developer and as a professional, and I miss his insight daily. He will elevate any environment fortunate enough to have him."

Chris Leonard's Current Company Details
Nashville Tree Conservation Corps

Nashville Tree Conservation Corps

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🚀 Helping Creative & Engineering Teams Deliver 40% Faster in 60 Days—Without Burnout | Expert in Accountability, Adaptive Planning, and Getting Teams Out of Their Own Way
Nashville, TN, US
Employees:
4
Chris Leonard Work Experience Details
  • Nashville Tree Conservation Corps
    Nashville Tree Conservation Corps
    Nashville, Tn, Us
  • Milestone Technologies, Inc.
    Agile Team Coach - Ai Content Automation
    Milestone Technologies, Inc. Mar 2024 - Present
    Fremont, California, Us
    â—Ź Performance improvement project for two teams delivering AI-powered content automation of clinical regulatory FDA filings for Vectibix.â—Ź Hired and mentored several scrum masters into a fast-moving program building GenAI & content automation solutions for regulatory compliance.â—Ź Coordinated a successful transition to Jira Align with ART-level program reporting and steering committee-level reporting of objectives and portfolio epics.â—Ź Reduced team cycle time by 79% for development, analysis and configuration work.â—Ź Mobilized very large offshore teams (over 20 members each) in a large SAFe program.
  • No Impediments
    Owner, Principal Coach & Consultant
    No Impediments May 2023 - Present
    My WHAT-High performing teams-Plans that leaders can rely on-A workforce that performs, stays, and growsMY HOW-Team coaching-Leadership coaching-Product strategy-Workforce strategy-Flow and agilityMy WHY-There’s such important work to be done-Life is too short to muddle through mediocrity-We don’t have to stick with paradigms that aren’t serving us-Growth and creativity are more fun than stagnancy and order takingMy WHO:- Growth-stage founders and small business owners wearing too many hats, burned out, and struggling to delegate and systematize- Midsize businesses with multiple teams doing complex knowledge work- Nonprofits who need help with funding and program design - Pfizer, Amgen, Prime Therapeutics, Wellbeing in Action, Advanced Workflows, Project Management Institute, Agile Meetups, Nashville Software School, Nashville Entrepreneurs' Center
  • Prime Therapeutics
    Agile Coach / Scrum Master
    Prime Therapeutics Nov 2023 - Feb 2024
    Eagan, Mn, Us
    Program Outcomes:â—Ź Delivered a formulary maintenance platform for a Pharmacy Benefits Management Solutionâ—Ź Served two teams as scrum master in a large SAFe program.â—Ź Reduced team cycle time by 43% with no reduction in velocity, quality, or throughputâ—Ź Facilitated all sprint ceremonies
  • Pfizer
    Agile Coach (Contract Thru Atlas Data Systems)
    Pfizer May 2023 - Sep 2023
    New York, New York, Us
    The Outcomes: Delivered innovative social ad campaign of Instagram and TikTok memes connecting key audiences with vaccination messages.Delivered a TikTok campaign connecting users with real world evidence of vaccine effectiveness.Delivered a transition plan to reduce cost of vaccine doses by 40% by introducing a never-frozen supply channel for expedited high-volume deliveries.Delivered a policy narrative to advise government health ministries on pandemic preparedness with data-driven insights from the Covid 19 pandemic and Operation Warp Speed.Operationalized a microsegmentation framework for the fall 2023 campaign to provide differentiated messages through all channels (TV, print, social, email, etc.) to audiences based on attitudinal insights obtained through Ipsos data.Activities: Coached marketers and their creative agency partners to get top-notch ads in market faster using agile ways of working Trained leaders, marketers, agency, and digital delivery vendors in a standard agile operations toolkit of Miro, Jira Align, Adobe Suite, and MS 365. Delivered a transformation plan to transition the Comirnaty (Covid Vaccine) marketing group from Project to Product modelCreated a working agreement with Pfizer’s principal creative agency and digital delivery vendor to standardize the product team model, team formation plan, and staffing strategy for future product teams.Developed an org strategy and product taxonomy for the Comirnaty group’s transition to product orientation.Adapted the Pfizer Agile Center of Excellence’s Team Health Assessments for marketing teams.
  • North Highland
    Agile Coach
    North Highland Sep 2020 - May 2023
    Atlanta, Ga, Us
    Program Outcomes:● Life Sciences Omnichannel Marketing Agile Transformation: ○ Achieved greater client capability by mentoring client-based leaders to maturityas agile coaches. ○ Launched 5 new agile marketing teams in Oncology Omnichannel digitalmarketing. ○ Transformed two mission-critical business units. ○ Improved marketing email campaign lead time by 75%, and website design &build lead time by 65%. ○ Facilitated 4x increase in open and click rate across different channels such asemails, banners, and websites; and more than 2x increase in frequency ofcustomer engagement, approximately 50% reduction in creative agency costs($6MM cost avoidance), and about 49% faster development over the course of acalendar year.● Global Grocery Retailer IT Agile Transformation ○ Facilitated rapid scaling of the agile transformation by integrating team coachingwith CoE and PMO workstreams to rapidly learn and adapt the transformationapproach. ○ Created transformation L&D curriculum with custom content covering Agile waysof working, Scrum, Kanban, Design Thinking, and growth mindsetsGrowing the Firm:● Created proposals for agile transformation services to new clients in automotive,defense, leisure & hospitality, and life sciences industries.● Refined the firm’s agile transformation approach through improved qualificationdocuments, sales collateral, training materials, and internal thought leadership.● Led the screening and interviewing of agile coaches for a major automotive client inthe United Kingdom with a standard interview questionnaire, coordination with TalentAcquisition, and disciplined engagement with the project team.● Served as Release Train Engineer and Scrum of Scrums Master for internal businessagility teams focused on market eminence and elevated selling.Enterprise Coaching Duties:● Transmitted deep agile competencies to all levels of client organizations.
  • Smiledirectclub
    Sr. Agile Coach
    Smiledirectclub Aug 2019 - Jun 2020
    Nashville, Tn, Us
    Coaching an Agile delivery group serving over 25 co-located and remote development teams,with over 50 scrum masters, product owners and business analysts● Launched 20 new engineering teams to successful product releases and customerrelationships.● Transformed teams to greater maturity, health, quality, and self-organization throughembedding, observation, mentoring, coaching, and training.● Identified and escalated the risks of the company’s growth and goals.● Monitored the health and maturity of all agile teams, both remote and colocated, todiscover and spread successful practices and to identify where interventions wereneeded.● Operationalized the company mission and purpose by conscientiously and persistentlyadvocating for the company values and Agile values.● Trained and mentored teams to fully embrace their chosen Agile framework or adopt anew one to better serve their needs when necessary.● Helped leaders and teams challenge, rely on, and hold each other accountable.● Guided squads, tribes, and guilds to meaningful, helpful measures of their success toenable truly constructive goal setting.● Mirrored risks to company values associated with leadership decisions.● Provided experiential and research-based information to influence how Agile isleveraged in service to the mission/values.● Helped all levels of the organization find the story in their data to help squads, tribes,guilds, and the whole org find the signal through the noise.
  • Smiledirectclub
    Sr. Scrum Master / Agile Coach
    Smiledirectclub Jun 2018 - Jul 2019
    Nashville, Tn, Us
  • Tractor Supply Company
    Scrum Master
    Tractor Supply Company Jan 2018 - Jun 2018
    Brentwood, Tn, Us
    Leading 3 agile development teams creating Marketing Systems for campaign management, loyalty programs, SAP CRM enhancements, and Business Intelligence.Streamlining communication between the Customer, Functional Analysts, and shared services teams for QA and development.Improving velocity through Agile coaching, priority triaging, improved role definitions, and implementation of industry best practices.Improved transparency and consistency of development to the business through adoption of best practices in release planning and product roadmapping.
  • Broadcast Music, Inc. (Bmi)
    Scrum Master
    Broadcast Music, Inc. (Bmi) Sep 2017 - Dec 2017
    New York, Ny, Us
    [3-month contract]POSITION SUMMARY: The Scrum Master is the person responsible for efficient and effective execution of sprints by ensuring sprints meet stated goals and objectives through servant leadership and fostering an atmosphere of exceptional teamwork that delivers success for all involved and the organization. This person will be assigned some of the most challenging, highly visible, and highly complex projects in the company and will require exceptionally advanced agile / scrum experience and expertise to be successful.FUNCTIONS OF THE JOBEssential Functions: which may be representative, but not all inclusive of those commonly associated with this position.Overall sprint planning and executionCoaching/mentoring on methodology as it is implemented and used during the project development life cycleRemoving team impediments while promoting self-managementMeasuring sprint performance and escalating issues as neededConstantly improving our standards of workDrive agile based SDLC for software development creating necessary standards, tools, and bestpracticesPerform capacity planningHost daily stand-upsEnsure sprint resource stabilitySchedule and prepare for demos with teamSchedule and run Sprint retrospectivesProtect team from distractionsMonitor task completion (and RTC compliance)Track and communicate team velocity and sprint/release progressMaintain sprint management dashboard in RTCFacilitate discussion and conflict resolution (no triangulation)Empower the team to self-organize where possibleParticipate proactively in developing and maintaining team standards, tools, and best practicesFacilitate the prioritization and resolution of defects/bugsAssist with internal and external communication and improving transparencyEnsure the teams are practicing the core agile principles of collaboration, prioritization, teamaccountability, and visibilityMaintain process documentation
  • Windcliff Homes Llc
    Project Manager
    Windcliff Homes Llc Jan 2015 - Dec 2017
    - Led and managed a project to create and maintain web operations for an exclusive vacation rental brand in a resort town in the Rocky Mountains.- Coordinated between business owners, project, and onsite staff to agree on design and objectives, manage resources, and deliver the project on time, on scope and on budget.- Managed all stages of planning, implementation, quality control, and go-live.- Principal contributor: Photo editing, WordPress theme customization, copywriting, troubleshooting, security, staging, and testing.- Helped the business retain and acquire hosts, growing the vacation rental community by 12% using channel data, traffic insights, and well-coordinated internal communication.- Facilitated design experiments based on traffic data analysis to advise marketing decisions.- Delivered progress updates to owners and staff throughout development and operation.
  • Leeann Womack
    Monitor Engineer
    Leeann Womack Jan 2017 - May 2017
  • Servicesource
    Project Manager
    Servicesource Oct 2015 - May 2017
    Managing projects, programs, and knowledge for ServiceSource, a provider of managed services to high-tech and healthcare clients. Accountable for timely project completion within resource constraints, and development and chartering of new projects to improve operations KPI’s.● Managed up to five concurrent technology projects with budgets up to $750,000 through initiating, planning, executing, monitoring, and closing.● Effectively led core project teams up to 20 people with up to 200 testing resources.● Documented and maintained project scope, schedule, budget, quality, teams,communications, risks, procurements, and stakeholders.● Elicited and documented project requirements, constraints and assumptions fromstakeholders in engineering, marketing, administration, operations, and sales.● Developed and managed cross-functional project teams including engineers,designers, copy writers, technicians, communications specialists, administrators, andoperations managers.● Track record of successful project completions within schedule, budget, and scope:○ Migrated data from multiple training systems into Salesforce resulting in savings of $50k/year license costs.○ Salesforce Case workflow optimization project reduced on-hold case volume 40% and reduced case resolution times 23% in 2 months.○ Migrated a SQL and CRM production data center on time and within budget by partnering with internal and external key stakeholders and unlocking efficiencies across the team.○ On-time, on-budget delivery of 15 ECM client implementations for F500 clients.○ Designed a new Change Management program that achieved 100% change request first-time success rate; 100% compliance with corporate policy, ISO 27001, and SOX ITGC legal obligations; and 100% change request completionon schedule.○ Increased Salesforce Customer Community content contributions by 54%; raised daily logins 10% in the first six months; and reduced case volume by 4%.
  • Servicesource
    Data Analyst Ii (Knowledge Manager)
    Servicesource Aug 2010 - Oct 2015
    OSCAR Program Leader:- Created OSCAR - a homegrown KM app built on the WordPress CMS- Scaled OSCAR from 1 account to over 50 Fortune-500 accounts, with average 14% quality KPI improvement and 11% production growth in the 1st quarter after go-live.- Transformed OSCAR into B2B solution by meeting clients’ toughest operations challenges, adding $50,000 or more extra revenue to several existing client contracts.- Achieved 12% year-over-year first-search success growth by facilitating UI/UX updates.- Trained over 100 knowledge management leaders in content taxonomies, style standards, aging/archiving practices, and basic technical writing.- Spread SEO-driven leadership informed by KM assets, enabling widespread operational improvement with KM as the catalyst.
  • Servicesource
    Data Analyst I (Trainer)
    Servicesource Mar 2010 - Aug 2012
    - Achieved >400% production KPI gains from 2009 to 2012 using 6S quality practices combined with KB's, coaching, and automation of complex decisions.- Reduced annual attrition to from 2009 levels to <5% on a global production team (while improving all KPI’s) lasting 2010-2012 by integrating KB reliance and blended learning.- Reduced onboarding time 75% using peer coaching, production segmentation, gamification, and process automation.
  • Raelynn
    Production Manager
    Raelynn Feb 2016 - Aug 2016
    Making the live magic happen day-in, day-out, for one of country music's up-and-coming talents. FOH, IEM, Light design, Stage design, advancing, logistics, and coordinating with local crew members.CMA-nominated recording artist RaeLynn rose to national fame as a quarter-finalist on the Voice season 2. Her debut single, 'God Made Girls', reached number 7 on the Billboard US Country charts and was Gold-certified by the RIAA.
  • Jars Of Clay
    Foh Engineer
    Jars Of Clay Nov 2014 - Oct 2015
  • Mid Coast Llc
    Audio Engineer
    Mid Coast Llc Aug 2006 - Apr 2009
    FOH, Monitors, System Tech, Stage Tech, Lighting Tech, Driving, and Crew Leadership in clubs, theaters, arenas, amphitheaters and large outdoor stages all over the southeast USA.

Chris Leonard Skills

Social Media Sharepoint Project Management Business Intelligence Management Training Requirements Gathering Audio Engineering Requirements Analysis Visio Audio Editing Pro Tools Customer Service Enterprise Software Audio Mixing Monitor Mixing Wordpress Crm Marketing Microsoft Excel Microsoft Office Sales Social Networking Team Leadership Blogging Employee Training Google Analytics Leadership Customer Relationship Management It Project And Program Management Smartsheet Wordpress Design Foh Program Management Program Management Professional Knowledge Management Jira

Chris Leonard Education Details

  • Greenville University
    Greenville University
    Bachelor Of Science

Frequently Asked Questions about Chris Leonard

What company does Chris Leonard work for?

Chris Leonard works for Nashville Tree Conservation Corps

What is Chris Leonard's role at the current company?

Chris Leonard's current role is 🚀 Helping Creative & Engineering Teams Deliver 40% Faster in 60 Days—Without Burnout | Expert in Accountability, Adaptive Planning, and Getting Teams Out of Their Own Way.

What is Chris Leonard's email address?

Chris Leonard's email address is ch****@****lub.com

What schools did Chris Leonard attend?

Chris Leonard attended Greenville University.

What are some of Chris Leonard's interests?

Chris Leonard has interest in Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Arts And Culture.

What skills is Chris Leonard known for?

Chris Leonard has skills like Social Media, Sharepoint, Project Management, Business Intelligence, Management, Training, Requirements Gathering, Audio Engineering, Requirements Analysis, Visio, Audio Editing, Pro Tools.

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