Letty Bryant, Cmgr Mcmi, Ba (Hons) Email & Phone Number

United Kingdom

London, England, United Kingdom

Speak Up is the Group’s whistleblowing programme that enables colleagues to report concerns of wrongdoing in confidence and anonymously, if preferred. I am responsible for looking into concerns rasied, in a sensitive, impartial and objective manner.I use my technical expertise, critical mind-set and professional judgement to ensure robust and high-quality investigations at all times.I deliver every stage of the investigative cycle, including but not limited to; analysis of concerns;… Show more Speak Up is the Group’s whistleblowing programme that enables colleagues to report concerns of wrongdoing in confidence and anonymously, if preferred. I am responsible for looking into concerns rasied, in a sensitive, impartial and objective manner.I use my technical expertise, critical mind-set and professional judgement to ensure robust and high-quality investigations at all times.I deliver every stage of the investigative cycle, including but not limited to; analysis of concerns; analysis and dissection of sources of information for insight and data; consideration of investigative approach; case planning including effective charing of meetings; robust preparation and follow up; fieldwork and fact-finding; using appropriate evidence gathering and analysis techniques/tools relevant to the allegation/evidence - distilling key facts to communicate findings clearly; report writing: stakeholder engagement and effective data storage. Show less

Provided independent assurance to senior leadership, policy owners and the regulator that internal and external procedures are being adhered to.Provided a central independent assessment and insight that the organisation is meeting its regulatory regulations.

I provided a temporary period of coaching and supervision support to management pools to ensure controls were managed effectively across the Greater London Region, reducing the likelihood of regulatory and internal breaches, ineffective oversight and poor customer outcomes.I supported the Region to manage risk effectively across the management pools within the risk management framework to ensure a robust and consistent approach to make the right decisions and do the right things for our… Show more I provided a temporary period of coaching and supervision support to management pools to ensure controls were managed effectively across the Greater London Region, reducing the likelihood of regulatory and internal breaches, ineffective oversight and poor customer outcomes.I supported the Region to manage risk effectively across the management pools within the risk management framework to ensure a robust and consistent approach to make the right decisions and do the right things for our customers. I provided directional guidance to help management apply the right level of monitoring and control to ensure the management pools focused on delivering fair customer outcomes and adhered to the training and competence scheme. I supported the implementation of an effective handover of colleague supervision and operational risk processes during management changes.I provided coaching to Senior Bank Managers to plan, manage and optimise pool resource to carry out robust risk management activities across the pools, ensuring balance was maintained to meet customer demand, ensuring we were there when customers needed us. Show less

As a Bank Manager, my core purpose was to help the people of Britain prosper and to lead, motivate and develop my team to make our customers better off and give them the best experience and outcome. I had an active role in change management and placed great importance in supporting my teams throughout these periods.I led various teams, motivating and coaching them to help them achieve thier individual expectations and to become stronger in delivering across the board and serving our… Show more As a Bank Manager, my core purpose was to help the people of Britain prosper and to lead, motivate and develop my team to make our customers better off and give them the best experience and outcome. I had an active role in change management and placed great importance in supporting my teams throughout these periods.I led various teams, motivating and coaching them to help them achieve thier individual expectations and to become stronger in delivering across the board and serving our customers’ needs to ensure we all made a difference together. I placed a big focus on conduct risk, managing the control environment with integrity. Show less

London, Greater London, United Kingdom

Bachelor Of Arts Honours, Applied Management, First

Btec Level 7, Advanced Professional Certificate In Investigative Practice

Level 6 Diploma, Management And Leadership, Merit

Chartered Manager Level 6

Certrbcb, Financial Services

Advanced Level Apprenticeship In Providing Financial Services (Banking), Banking And Financial Support Services