Director Of Product
Current
Jul 2024 - Present
AeroLeads people directory · profile
Charlene Ho Email & Phone Number
Director of Product @ Ylopo
at
Ylopo
1 work email found
@katch.com
2 phones found area 310
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Product @ Ylopo
Location
Los Angeles Metropolitan Area, United States
Who is Charlene Ho? Overview
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Quick answer
Charlene Ho is listed as Director of Product @ Ylopo at Ylopo, based in Los Angeles Metropolitan Area, United States. AeroLeads shows a work email signal at katch.com, phone signal with area code 310, and a matched LinkedIn profile for Charlene Ho.
Charlene Ho previously worked as Director of Product at Ylopo and Group Product Manager at Ylopo. Charlene Ho holds Bachelors Of Science In Business Administration, Marketing & Information Systems from Questrom School Of Business, Boston University.
Company email context
Email format at Ylopo
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*@katch.com
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Profile bio
About Charlene Ho
Charlene Ho is a Director of Product @ Ylopo at Ylopo. She possess expertise in email marketing, crm, social media, project management, user experience and 21 more skills. Colleagues describe her as "With great determination, intelligence, thoughtful organization, and accountability, Charlene is indispensable to Katch's Product Team. She is a first class program/project and product manager who pulls the best out of her business and engineering counterparts by organizing and leading sprint planning, asking the hard questions, consistent and well received communication, and documenting everything along the way. Her documentation is clear and concise while her composition of business and engineering language is spot on. As someone who is very resilient, Charlene is very good at adapting to business fluid company direction and pivoting. Katch has had multiple pivots and reboots which can be difficult for a seasoned manager but Charlene can take them in stride and perform under extreme stress. Frankly, I think she is unflappable and possibly part machine. As the head of Product, I would give her mountains of work to do from leading new product feature to standing up call center telephony to leading Data as a product. She always delivered and I could always trust her to make good decisions without oversight. I would be happy to work with Charlene again in any capacity.", "Charlene is a rockstar. Coming from a product background, Charlene was initially hired to run operations for our professional services team - a role with both sales/account management and project management responsibilities. She excelled in streamlining operations for the division, and her efforts paid off when that division was successfully acquired by a third party. She also picked up the nuances of client management extremely quickly, driving the quarterly business review meetings for key accounts in only a few months' time from when she joined the company. Post-acquisition, Charlene transitioned to our Product team, where she immediately began contributing media optimization features to the roadmap. She was able to quickly grasp the customer needs of the Marketplaces division, and craft great product to meet those needs. She relentlessly and personally QA'd each of her products before their launch, and made sure that the impact new features were well-understood by the wider organization. I'm really excited by Charlene's past and potential future contributions, and am looking forward to working with her again.", and "It is with great pleasure that I write these words for Ms. Charlene Leung. I had the opportunity to work with Charlene while she was a customer of LeadsPedia, Inc. Charlene is a highly motivated, positive, and detail oriented person who truly brought a breath of fresh air to our working relationship. She easily learned even the most complex details of the Platform environment and readily picked up extra tasks associated with the ongoing operation of the system. Charlene’s personality and work ethics make her highly recommendable for any position in a company. I heartily recommend her for any endeavor she chooses to tackle next."
Listed skills include Email Marketing, Crm, Social Media, Project Management, and 22 others.
Current workplace
Charlene Ho's current company
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13 roles
Charlene Ho work experience
A career timeline built from the work history available for this profile.
Group Product Manager
Ylopo offers digital marketing solutions for real estate teams and agents to build their brand and find more clients.
Feb 2021 - Jul 2024
Sr. Product Manager
Aug 2020 - Feb 2021
Sr. Product Manager
• Integrated industry standard ad platform concepts, entities, and functionalities into ConsumerTrack’s existing system.• Led the efforts to build a new ad platform until the company pivoted direction.• During the ad platform initiative, became a subject matter expert in Adzerk, a 3rd party ad tech company offering APIs to help boost our engineering efforts. Conducted several proof of concepts to vet Adzerk as a potential partner for ConsumerTrack.
May 2019 - Aug 2020
Sr. Product Manager
• Launched a buyer-centric feature for the trading platform that increased user engagement by 7x in the month we released compared to the month prior.• Created an email product and achieved Q1 2019’s KPI of 300 weekly actives.• Identified new opportunities and product lines through customer discovery calls and experiments to find product/market fit.• Initialized a Customer Early Access program, consisting of 8 produce companies who have agreed to partner with ProducePay to develop products worth paying for.
May 2018 - Apr 2019
Sr. Product Manager
• Managed roadmaps for marketplace and data platforms• Led a bot experiment to simulate a unique user experience to validate product assumptions prior to development• Addressed company's pain point that "data was not accurate" and resolved data discrepancy issues with data team• Scoped revenue-optimized inbound/outbound call flows for our Utah-based health and auto insurance call center
Jan 2016 - Dec 2017
Product Manager
• Oversaw product initiatives for Katch’s two-sided marketing platform, including the rebuild of the entire platform in 10 months with engineering team• Inherited a product known as "Enhanced Clicks" and launched it to market. Continued to grow and stabilize the product with improvements. Streamlined communications between business and tech folks, continuously onboarded new clients via collaborations with their tech teams, managed development queue and provided ongoing product support.
Nov 2014 - Jan 2016
Manager, Product Operations
• Oversaw all operations for the leads business division in auto insurance and moving industries • Successfully led the migration of Vantage’s education lead gen business off of legacy system and into a stand-alone product, which resulted in the division’s acquisition by a 3rd party
Mar 2014 - Oct 2014
Product Manager
• Translated Nimble's vision into tangible and manageable roadmaps • Oversaw the entire life cycle for product initiatives - assessed users' pain points and needs, gathered requirements, built wireframes, drafted PRDs, collaborated with design and engineer teams, QA-ed features, and coordinated with marketing and support teams for feature launches• Led weekly product meetings informing senior management on current project statuses andestimated deployment schedules• Facilitated 3rd party integrations and partnerships
Jan 2013 - Mar 2014
Product Analyst
• Led small product initiatives via building wireframes, writing product specs, outlining flow diagrams for design and engineer teams • Crafted surveys and administered interviews with users to answer questions related to product direction or feature usage; one research resulted in a pivot in Nimble's target market
Apr 2012 - Jan 2013
Marketing Associate/Customer Advocate
• Facilitated the revamping of nimble.com website, evolving it from three pages to an elaborate product site• Spearheaded marketing initiatives for Nimble including onboarding campaigns, monthly user and partner newsletters, and new feature announcements• Led the development of a PRM (Partner Relationship Management) system that enabled our sales team to communicate with channel partners and credit them when leads turned into customers• Built and managed company-wide customer support system - fully trained and supervised team members on handling customer issues; received customer service satisfaction of 8.5/10 in a customer feedback survey• Developed Nimble's customer support forum with knowledge base articles, FAQs, and video tutorials
Dec 2010 - Apr 2012
Executive Assistant
• Provided administrative support and appointment scheduling for the Founder/CEO
Oct 2010 - Dec 2010
Wealth Management Finance Intern
• Monitored several types of mutual funds for performance and characteristic changes• Examined clients' IRA and CMA accounts and created monthly client performance reviews• Performed retirement analysis using proprietary software to calculate if wealth could sustain clients throughout retirement years• Researched and recommended strategies for improving client relations• Migrated clients' data from legacy system to Salesforce.com
May 2008 - Jul 2008
2 education records
Charlene Ho education
Bachelors Of Science In Business Administration, Marketing & Information Systems
Questrom School Of Business, Boston University
High School Diploma
Beaver Country Day School
FAQ
Frequently asked questions about Charlene Ho
Quick answers generated from the profile data available on this page.
What company does Charlene Ho work for?
Charlene Ho works for Ylopo.
What is Charlene Ho's role at Ylopo?
Charlene Ho is listed as Director of Product @ Ylopo at Ylopo.
What is Charlene Ho's email address?
AeroLeads has found 1 work email signal at @katch.com for Charlene Ho at Ylopo.
What is Charlene Ho's phone number?
AeroLeads has found 2 phone signal(s) with area code 310 for Charlene Ho at Ylopo.
Where is Charlene Ho based?
Charlene Ho is based in Los Angeles Metropolitan Area, United States while working with Ylopo.
What companies has Charlene Ho worked for?
Charlene Ho has worked for Ylopo, Consumertrack, Inc., Producepay, Katch Llc, and Vantage Media.
How can I contact Charlene Ho?
You can use AeroLeads to view verified contact signals for Charlene Ho at Ylopo, including work email, phone, and LinkedIn data when available.
What schools did Charlene Ho attend?
Charlene Ho holds Bachelors Of Science In Business Administration, Marketing & Information Systems from Questrom School Of Business, Boston University.
What skills is Charlene Ho known for?
Charlene Ho is listed with skills including Email Marketing, Crm, Social Media, Project Management, User Experience, Product Support, Wordpress, and Start Ups.
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