Lev Mikhail Netroussov Email & Phone Number

Laval, Qc, Ca

Laval, Québec

Brossard, Québec

--- FRANÇAIS ---1. Soumettre, par écrit, la planification des activités de rédaction au directeur du projet et a son équipe, y inclus les dates de livraison des documents.2. Écrire et mettre-à-jour les manuels d’installation, d’utilisation et d’information pour les panneaux d’incendie, les composantes et les outils de détection de feu.3. Écrire et mettre-à-jour les manuels d’utilisation et d'aide en ligne des logiciels d’interface et de programmation des panneaux d’incendie.OUTILS UTILISÉS: Adobe FrameMaker, MS Word, Adobe RoboHelp, Adobe Illustrator, Adobe Photoshop, SnagIt--- ENGLISH ---1. Providing the project manager and project team with a written plan for the Technical Writing activities and deadlines for a given project.2. Writing and updating installation documents, operator manuals and user guides for fire alarm panels, components and fire detection devices.3. Writing and updating user manuals and Online Helps for software used to program and interface with the fire alarm panels.TOOLS USED: Adobe FrameMaker, MS Word, Adobe RoboHelp, Adobe Illustrator, Adobe Photoshop, SnagIt------------------------------------------------------SPECIAL ASSIGNMENT----------------------------------------------------------------------------------------(March 17th, 2015 -- March 25th, 2015)-------------------------------------Provided English-Russian and Russian-English translation during the Fire Protection Certification Audit (similar to ISO) which was intended to certify fire protection equipment for sale inside the Russian Federation and the Customs Union. The audit involved a visit of the manufacturing plants and a round-up of the process and quality-control documentation.

Montreal, Québec

1. Assisting users with the debugging of different application and computer problems experienced by various computers.2. Dispatching problems requiring a more in-depth troubleshooting to the appropriate support groups and ensure follow-up upon demand of the users.3. Writing comprehensive and concise trouble reports for the techs to know what the problem is and which steps were already taken, with the corresponding results.