My experience and expertise is in creating synergistic & strategic relationships benefits all of the internal and external customers and stakeholders. Excellent organizational and leadership abilities Outstanding communication and people skills In depth knowledge of diverse business functions and principles  Working knowledge of data analysis and performance/operation metrics  Familiarity with MS Office and various business software As Director of Business Operations, I organize and oversee the daily operations of our company. Ensure that our business is well-coordinated and productive by managing its procedures and thorough knowledge of various company processes. I develop and implement community relations, growth opportunities within and between the Semper Fi Heating and Air Conditioning company, a veteran owned business and other organizations and individuals creating alliances and referral teams which benefits both entities in a win-win solution. Semper Fi Commercial HVAC/R Services Include:air conditioning, heating, refrigeration, water source heat pumps, duct work, data room cooling, rooftop systems, pneumatic controls, cooling towers, pumps, variable frequency drives, repairs. preventative maintenance, air handler units and warranties. Semper Fi Residental HVAC Services Include:air conditioning, heating, heat pumps, furnaces, duct work, indoor air quality, repairs, installations, warranties and preventative maintenance.I provide quality expert services and results. Proudly serving as Director Business Operations| Client/Customer Services Senior Sr Manager| Sales Solutions Development Lead| Veteran Advocate specializing in small entrepreneurial businesses.