Head Of The Online Store
• New business processes introduction and adaptation;• Event management;• Moderated and monitored SMS and email campaigns for company clients, resulting in a 27% increase in the client base;• Provided brainstorming, document and requirements analysis, and process modelling;• Expansion of the team from 2 to 6 people +2 remote opportunities;• People management: coaching & mentoring, 1x1 meetings facilitating, team building activities, facilitated daily stand-up meetings.