Head Of The Online Store
- New business processes introduction and adaptation;
- Event management;
- Moderated and monitored SMS and email campaigns for company clients, resulting in a 27% increase in the client base;
- Provided brainstorming, document and requirements analysis, and process modelling;
- Expansion of the team from 2 to 6 people +2 remote opportunities;
- People management: coaching & mentoring, 1x1 meetings facilitating, team building activities, facilitated daily stand-up meetings.