Achievements:• Owned a front-end solution research for making a business decision on transitioning to a new technology (comparison research between AngularJS and React). Managed the implementation of a new solution that gave huge flexibility during the deployments (by separating code and assets deployments) and allowed for faster builds creation• Created a Support team and the SLAs that helped distribute incidents efficiently with a minimal pressure on team members• Set up the release process that led to a smoother delivery of new features to Production, and allowed for setting expectations and deadlines in advance• Launched Crypto based payment methods that helped attract new customers and increase revenue by 8%Responsibilities:• Leading the entire projects from requirements definition through deployment, identifying schedules, scope to successful delivery to production• Managing two product teams which are 18 persons in total• Pre-sales process: from commercial proposal to detailed roadmap for MVP• Risks analyzing according to project plan, work with Gantt chat and report creation with possible impact and designing risk mitigation plan• Coordinating internal and external resources and ensures that projects remain within scope, schedule and defined budgets• Creating roadmap with deliverables and milestones creation, following up upon its execution • Project delivery according to SDLC, controlling processes at all project stages• Problem solving and reporting open incidents, project changes or possible deviations from project plan schedule• Establishing and managing project Communication Plan for effective collaboration in order to achieve desired goals• Documentation with processes description creation and keep it up to date• Defining and implementing team workflow processes from scratch• Effectively managing project scope by ensuring any changes to scope are documented and approved with project change request forms

• Leading Client Delivery Managers team using scrum methodology to organize work, process tasks and transfer client feedback (and change requests) into work items.• Prioritizing features backlog • Participating in monthly client strategy meetings, helping with decisions on product delivery timelines, risks and release plan.• Reporting directly to the top management

Responsibilities:• Creating, maintaining and controlling the casino clients’ schedule and releases across the teams • Organizing, maintaining and delivering the product• Analysing and handling all issues and changing the requests for timely delivery• Identifying risks and issues that may affect the product quality• Driving external dependencies and their schedule• Support customers through the release process according to the business requirements• Leading the client interactions across the product related services, including implementation, change requests and bug fixing• Troubleshooting and resolving client issues, anticipating possible problem areas; working with tech leads and product teams to resolve the problems and prevent their reoccurrence• Organizing and managing all phases of a project lifecycle to ensure successful delivery. This includes project setup, efforts estimation, developing and managing the project governance plans, project schedules, team goals and success criteria, project milestones, and budgets. Also includes ownership and responsibility to manage the issues, risks, decisions and outcomes from the teams’ tasks and activities, bug fixing, SLA/ETA defining, and the overall success of a project.• Developing the Service Delivery plan for the engagement as a build-phase deliverable• Working with client counterpart and CMS tech resources to facilitate key activities, such as configuring settings and dependencies, patching, upgrades and other key project tasks • Managing client relationship, communications, expectations, and escalations, including reporting (standard operations, requests, and RCAs); be the client's advocate within CMS

Managing a team of 4 people — System Administrators Team:• Coordinating the work of system administrators• Developing and optimizing the business processes and department workflow• Maintaining the department documentation• Providing administrative support• Coordinating and overseeing the regular maintenance and enhancement of IT services and infrastructureResponsibilities:• Setting the department goals and KPIs• Setting budgets• Enhancing the department's work process via planning, prioritizing and estimating tasks• Controlling the workload and the overall team progress to meet the deadlines • Analyzing the resources utilization, the timesheet and the department financial data• Resolving web application issues escalated from customer support and other departments with a 100% success rate • Developing a plan with the deadlines for Active Directory implementation• Implementing Help Desk, including all the related processes and documentation on preventing the sites’ downtime and decreasing losses• Optimizing and reducing the costs of hosting, domains and software usage• Performing daily domains support and administration, providing fast problem solving• Consolidating the key duties between the team members, increasing the department productivity and motivation • Continuous developing and improving department workflows in JIRA, creating and implementing dashboards• Creating and implementing new bonus schemes

Supporting accurate and timely account follow-up, payment posting, managing and monitoring the accounts receivable, performing financial services in an office environment, calculating interest and totals, as well as tracking incoming payments and obligationsResponsibilities: • Execution of company payments by department expenses• Daily communication with internal and external customers• Managing and creating access to service accounts/tools, audit and support• Monitoring of client accounts receivable related inquiries, resolving disputes and discrepancies• Reviewing, recording and audit affiliates amount flows: recording balance on monthly basis, verification and distribution of payments/invoices into QuickBooks • Collecting statements from affiliates and providing them with a payment/accounts receivable analysis• Preparing monthly account receivable activity report with structured accounting for all coworking firms• Reconciling revenues mid-month and end of month • Decreasing accounts receivable on 95% via correct accounting and proper analysis • Preparing budgets in line with company target and controlling to prevent over increasing planned budget • Management and controlling expiration dates for all hostings/sites, renewal of hostings/sites, updating package plan, analysis usability necessity and cost spending summary • Developing a domain process workflow at JIRA• SSL certificate's purchasing and prolongation

• Organization of the inner company processes; • Setting and control of the tasks implementation; • Research and technical analysis of sites; • Researching domains and their assessment; • Administrative requirements, office administration; • Execution meetings and interviews; • Purchase hostings and domains; • Financial responsibilities; • Devising and maintaining office systems, including data management and filing; • Working with accounting staff and billing accesses, office processes organization; • Solving critical aspects of deliverables with a hands-on approach, including drafting letters, personal correspondence and other tasks that facilitates the CEO's ability to effectively lead the company; • Prioritizes conflicting needs, handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures;

• Monitoring parameters reflecting the effectiveness of websites and servers;• Detection of deviations from the set boundaries;• Search for the causes of deviations for a given algorithm;• The analysis of made changes in the sites and services, control and accounting;• Carrying out the simple tests for the detection of "bottlenecks" and faults in websites, software;• Construction of dependencies between the changes and deviations of the parameters;• Preparation of reports, entering information into the database and generate reports about the effectiveness of services for different time periods;• Notification to the responsible persons about the detected deviations, on demand - providing maximum information available to eliminate deviations;• Event logging and transfer information to the next shift about services and systems status.