Account Manager
Current• Develop and maintain new customer accounts in Illinois, Michigan, Indiana, and Ohio by ensuring that quality technology and services are delivered to the customer throughout the sales life cycle. • Conduct face to face sales demonstrations to customers on a weekly basis in regard to our Commissary, In-mate Banking Software (SaaS), Phone Services and Pod/Video Visitation Platform. • Ensure follow-up by tracking leads with calls-to-action and follow up dates.• Consistently exceed quarterly sales quotas year over year. o Generated over $2 million dollars in gross profit sales in 2022.o Landed 12 new business accounts with 3–5-year agreements.• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales con-tracts/RFP. • Provide account management to 70+ accounts throughout designated territory while continuing to upsell our technology and services. Build and foster a network of referrals to create new opportunities for revenue growth. • Attend conferences/tradeshows to generate new sales leads. • Participate in customer installations and training overview to new customers. • Use marketing data to maximize sales efficiency and effectiveness. • Periodically conduct information-only presentations, such as seminars, trainings, and other efforts.• Make front-line assessment of market conditions and advise Sales Supervisor and Marketing Manager of find-ings. • Build and maintain ongoing awareness of new products and services, competitor activities, and additional re-search. • Consistently exceed quarterly sales quotas.