• Develop and maintain new customer accounts in Illinois, Michigan, Indiana, and Ohio by ensuring that quality technology and services are delivered to the customer throughout the sales life cycle. • Conduct face to face sales demonstrations to customers on a weekly basis in regard to our Commissary, In-mate Banking Software (SaaS), Phone Services and Pod/Video Visitation Platform. • Ensure follow-up by tracking leads with calls-to-action and follow up dates.• Consistently exceed quarterly sales quotas year over year. o Generated over $2 million dollars in gross profit sales in 2022.o Landed 12 new business accounts with 3–5-year agreements.• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales con-tracts/RFP. • Provide account management to 70+ accounts throughout designated territory while continuing to upsell our technology and services. Build and foster a network of referrals to create new opportunities for revenue growth. • Attend conferences/tradeshows to generate new sales leads. • Participate in customer installations and training overview to new customers. • Use marketing data to maximize sales efficiency and effectiveness. • Periodically conduct information-only presentations, such as seminars, trainings, and other efforts.• Make front-line assessment of market conditions and advise Sales Supervisor and Marketing Manager of find-ings. • Build and maintain ongoing awareness of new products and services, competitor activities, and additional re-search. • Consistently exceed quarterly sales quotas.

• Managed a team of 3 sales representatives to ensure they met and exceeded monthly goals.• Held regular individual and team meetings.• Met and exceeded monthly and quarterly club goals for two consecutive quarters.• Achieved top revenue generated club in quarter 2. • Effectively and professionally followed-up with all existing leads on an ongoing basis.• Accurately tracked daily, weekly and monthly membership activity.• Processed all membership contracts and paperwork in a timely and accurate manner.• Maintained member documents including but not limited to: past tour information, guest passes, canceled mem-berships, membership freezes, etc.• Attended all membership and team meetings and training sessions.• Additional duties as assigned by General Manager and/or VP of Operations.

• Managed a team of three personal trainers and ensure they are on track to meeting monthly goals.• Designed and implemented personalized exercise and diet programs targeting specific conditions and concerns including obesity, arthritis and high cholesterol.• Responsible for driving sales and revenue through existing clients and obtaining new clients. • Advised members about fitness, exercise, health and injury management.• Generated new revenue on weekly and monthly basis through client referrals and word of mouth. • Ran group fitness classes.• Provided weight-lifting, treadmill and other fitness apparatus instruction.• Ensured the safety of all members and clients.• Advised on common sport and exercise related injuries.• Assessed clients’ fitness on a monthly basis.• Invoiced, billed, scheduled, sales and marketing, and managing more than 15 individual client profiles on a weekly basis.• Provided exceptional customer service leading to continuous resigns and referrals. • Coordinated client scheduling and maintain client waiting list.