With an extensive background at Gensenta, my expertise lies in leading diverse teams towards operational excellence, project management, technology transfer, and process optimization. Our collective efforts have focused on enhancing customer service within the CMO sphere, ensuring seamless integration of innovation and efficiency.My leadership in supply planning and customer service has been marked by a commitment to driving business growth and improving service delivery. The strategies implemented have successfully streamlined production workflows, with a strong emphasis on problem-solving and project implementation, all while fostering a culture of continuous improvement and customer satisfaction.