Business development professional working with C level professionals and IT professionals of top level customers like Anadolu Efes, Yıldız Holding, Düzey Pazarlama, Haribo, Hayat Kimya, Sütaş, Tavuk Dünyası, Çaykur, Dardanel, Şölen, Doğadan etc. Presenting ready or tailor made software solutions and software based services to the current and potential clients. Observing the competitive environment and understanding the customer’s and market needs in order to place suitable solutions. Managing existing portfolio on the way to create maximum customer experience at digital transformation, omnichannel sales and distribution processes. Prepare and present quarterly sales results and market dynamics to the management BoD.

At İçerik Bulutu, (an innovative cloud-based content marketplace platform between the content writters and content demanders which are aim to improve their content marketing and SEO returns) I was responsible for creating and planning product and marketing strategies, software development strategies, UX and UI strategies and also I was in charge of (e-commerce focused) customer relations, defining the target profile, determining possible problems and resolving to operational problems.

I have managed software development projects of e-commerce web sites, which are selling dermocosmetics, health and self-care products. As a part of my job I have planned SEO, SEM and digital marketing strategies and make deals with 3rd party companies, managed team and 3rd party companies to produce content and media for products managed pre-after sales operations, customer service, logistics of e-commerce operations managed 3rd party companies for suppliers, logistics and payment systems.

Full Opening process Istanbul branch of Fikir Medya Agency which is one of oldest and successfull digital agency of Izmir. Initialised and implemented the agency’s sales strategy. Set up the business process to establish and provide the digital needs of regional companies and managemet of projects such as corporate websites, social media marketing, e-commerce and mobile applications. Reporting whole actions to agency’s headquarter. Manage and operate full branch office team.

Providing consultancies and e-commerce software service (SaaS) to over 2000 entities with in a vide range of companies including premium retail brands, international corporate organizations, small and medium size sales companies in the field of development and design of their e-commerce channel development including digital marketing. Being the sales and marketing manager in the organization responsible for the leading and responsible of the sales team (9 sales executives) including the development and execution of bonus oriented sales structure, success measurement structure, training on the job and consultancy. Being responsible for the monthly and yearly reporting to the deputy general manager of the company in terms of the team performance, goals, profitability and staff structure. Determination of the targets and related team structure with the upper management.

Business development and customer relations management on the project of web-to-print and smart marketing communication tools developed by the company, customer relations management for Ida Ad agency and Creative web works subsidiaries of Ida group.

Responsible for e-commerce management of 10 categories including Outdoor equipment, automotive accessory, watches, hardware store, movie store, book store, music store and game store at weblebi.com and yonjashop.com web sites. Full management of the related web pages from design to sales performance follow up; Planning and executing marketing strategies, special campaigns in order to increase the sales performance. Coordinating the provider relations and responsible for the increase of customer satisfaction.