- Create accurate invoices for medical services provided to patients- Ensuring that billing information, such as prices, quantities, and customer details, is entered correctly into billing systems- Recording and tracking payments received, ensuring they match the invoices, and following-up on overdue payments- Generate regular reports on billing and accounts for management review- Ensure that billing practices adhere to relevant regulations and company policies- Identifying opportunities to streamline billing proceses and improve efficiency- Collaborate with various teams, such as customer sevice and finance, including counterparts from the United States of America office, to ensure accurate billing and resolve discrepancies- Sharing expertise in billing systems and best practicies with new team members, or colleagues in other roles

- Handle various challenges that aries, from staffing issues to customer complaints- Keeping open lines of communication with corporate offices and staff members- Manage de segments budget, track expenses, and work to maximize profitability- Ensuring excelent customer service, handling customer inquiries and resolving issues- Oversee daily segment's operations, ensuring smooth functioning, cleanliness, and organization- Monitoring KPIs to assess segment's performance and make improvements- Hire, train and manage employees, assigning tasks and monitoring performance- Implementation of eCommerce process