Mehmet Levent Öktem Email & Phone Number

İstanbul, Türkiye

Expert Techinician Team Leader• Managing overall structure of Bank network including branches and Head Quarter• Managing, administering, troubleshooting voice infrastructure of Bank throughout Turkey site which includes gateways and call manager cluster.• Managing, administering, troubleshooting security infrastructure of Bank network.• Communicating and coordinating international IT operational processes with Bank’s international Head Quarter.• Implementing and installing necessary network and security management and monitoring systems like Cisco Works, Whats’up, Log server, Cisco Call Manager, Cisco Access Control Server etc.• Deciding upgrade requirements, communicate with third party vendors for upgrade procedures and future support needs.• Managing network related Non-IP TDM and Optic systems such as SDH, DXX Basic Node. • Managing Alcatel 4400 , 4200 , Omni Pcx Oxxo PBX. Managing users and trunks configuration.• Implementing, supporting and troubleshooting call-center and Voice recording equipments including Nice.• Organizing, supporting MDF equipments on all Bank infrastructure.• Preparing procedures for such as branch openings, security standards and voice activities.• Designing, coordinating, implementing branch openings. • Supporting, troubleshooting of user computers hardware and software problems.• Supporting Hardware and WinX Operating System• Managing Printers• Managing Active Directory and using Sccm

Outsourcing in Bankeuropa and MillenniumBank • Managing overall structure of Bank network including branches and Head Quarter• Managing, administering, troubleshooting voice infrastructure of Bank throughout Turkey site which includes gateways and call manager cluster.• Managing, administering, troubleshooting security infrastructure of Bank network.• Communicating and coordinating international IT operational processes with Bank’s international Head Quarter.• Implementing and installing necessary network and security management and monitoring systems like Cisco Works, Whats’up, Log server, Cisco Call Manager, Cisco Access Control Server etc.• Deciding upgrade requirements, communicate with third party vendors for upgrade procedures and future support needs.• Managing network related Non-IP TDM and Optic systems such as SDH, DXX Basic Node. • Managing Alcatel 4400 , 4200 , Omni Pcx Oxxo PBX. Managing users and trunks configuration.• Implementing, supporting and troubleshooting call-center and Voice recording equipments including Nice.• Organizing, supporting MDF equipments on all Bank infrastructure.• Preparing procedures for such as branch openings, security standards and voice activities.• Designing, coordinating, implementing branch openings. • Supporting, troubleshooting of user computers hardware and software problems.

Network & System Administrator• Designing and implementing voip infrastructure project using IP routers and PBX's as equipment at Totalgaz and İhlas Finans.• Implementing and being a team member of network infrastructure project at Halkbank , Anadolu Grubu (Efes Pilsen). Supporting infrastructure after project completion.

Computer Programming

Computer