Levent Ulusan Email & Phone Number

IT Senior Specialist with 10+ years of experience Key Skills; • Knowledgeable about frameworks such as ITIL, ITSM • Competent in infrastructure components and problem-solving • Competent in incident management, problem management, demand management, and change management processes, knowledgeable about SLA/OLA concepts • Experience with Microsoft Windows operating systems • Advanced level of experience in IT systems operations, hardware, and software • Debugging and troubleshooting skills attitude to support and resolve customer problems • Intermediate understanding of operating systems and networking concepts • Excellent written and verbal communication skills • Analytical Thinking • Creative problem solving • Work with complex situations • Strong customer service skills Senior IT Service Support Specialist / Kıdemli Bilgi Teknolojileri Hizmet Destek Uzmanı Full-time Antalya, Turkey (sometimes Frankfurt, Izmir, Istanbul, Ankara and Turkey airports) Experienced Information Technology Services Senior Specialist with a demonstrated history of working in the airline/aviation industry. Responsibilities: