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@uk.rsagroup.com
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David Lever is listed as Senior Manager @ RSA | Delivering Great Customer Experiences at RSA, based in Greater Brighton And Hove Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at uk.rsagroup.com and a matched LinkedIn profile for David Lever.
David Lever previously worked as Senior Manager, Customer Experience and Conduct at Rsa and Manager, Divisional Customer Experience at John Lewis. David Lever holds General Certificate Of Education from Hyde 6Th Form College.
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AeroLeads found 1 current-domain work email signal for David Lever. Compare company email patterns before reaching out.
Hi, my name is David Lever. I'm an experienced Senior Leader and hands-on Customer Experience and Conduct Professional with a wealth of expertise and proven track record in delivering results in fast-paced, (non) regulated environments.I am solution-driven, undeterred by obstacles and committed to furthering standards of excellence in my field. I thrive on my passion for delivering a customer-centric culture to support business objectives, working collaboratively across teams to drive the implementation of change and deliver the customer experiences that surpass expectations. I am flexible in approach and known for my ability to translate complex customer data and challenges into actionable insight and plans, meeting business goals by putting the customer at the heart of decision-making. I love to get involved in both strategic and operational contexts and combine these to ensure the customer experience ambition, understanding and ownership are fully embedded throughout the organisations I work with.I am adept at communicating and engaging at all levels within an organisation - managing multi-disciplinary, operational teams while building trust and solid, lasting business relationships. I have successfully translated my skills across industries, cultures and organisational models.- Customer Experience & Conduct- Customer Insight- Customer Service & Sales- Complaints Management & Handling- Strategic Design & Implementation- Operational Performance Management- Communications- Regulatory Change and Compliance- Leadership & Management- Multi-level Stakeholder Management- Project Sponsorship & Coordination- Recruitment & Training- Coaching & Talent Development- Diversity & InclusionPassionate about LGBTQ+ inclusion and volunteering, leading RSA's Building Pride ERG within the diversity and inclusion space with a view to create an environment where people can bring their best, whole authentic selves to work.Connect with me today at levership@gmail.com to find out how I can leverage my skills to build clear, effective solutions for your organisation - large or small, from corporate to start-up.
Listed skills include Customer Experience, Stakeholder Management, Change Management, Banking, and 57 others.
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A career timeline built from the work history available for this profile.
London, GB
Customer champion and brand advocate ensuring the delivery of great customer experiences and fair customer outcomes across the complex, omni-channel customer journeys of the UK business. Challenging teams to provide the best experience possible while meeting regulatory requirements.- Working at pace to deliver a new Conduct Framework Programme on time and.
London, England, GB
Strategic implementation and operational customer insights leader, identifying and driving the design and execution of improvements in the end-to-end customer experience. Cross-functionally supporting and executing the delivery of the customer strategy for the Division. Delivering a personal, consistent and seamless customer experience across all channels.
London, GB
Developing and leading the Global Marketing customer communications strategy for Commercial Banking. Ensuring global consistency, positive messaging and mitigation of risk to the HSBC brand in the content, structure and ‘tone of voice’ for customer communications. Working internationally, the role was fundamental to influencing the effective delivery of.
London, GB
Leading the Commercial Banking service and complaints strategy by acting as the 'Voice of the Customer' for business customers across all segments and specialist product areas. Ensuring complaints insight was a valued catalyst in driving improvement activity and proposition development. Working across functions the role was fundamental to influencing the.
London, GB
Supporting the Head of Customer Experience in defining, driving and measuring the experience plans in support of the corporate ambition to be the Leading International Trade & Business Bank. Acting as segments lead in the monitoring and management of best-in-class customer experience for relationship-managed banking clients, and embedding the 'Voice of the.
London, GB
Client Experience Manager- Represented the Voice Of The Customer across numerous business forums and project groups, while managing the client survey process and interpreting the results to drive positive action through engagement across all business areasTeam Manager, Invoice Discounting Operations- Led a team of 11 Client Controllers servicing.
Synchronising the merger of good business practices following various corporate acquisitions. Leading regional teams, specialising in change management and process re-engineering projects and managing the project life cycle from inception, through development, to launch and review.GMAC Commercial Credit offer invoice finance and structured finance in the.
Other employees you can reach at rsagroup.ca. View company contacts →
Kim Thoms
Colleague at Rsa
Toronto, Ontario, Canada, Canada
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GM
Gina Makris
Colleague at Rsa
Mississauga, Ontario, Canada, Canada
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AD
Annette Delaney
Colleague at Rsa
Mississauga, Ontario, Canada, Canada
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RD
Robin Dillon
Colleague at Rsa
Calgary, Alberta, Canada, Canada
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GF
Georgina Farrell, Fcipd
Colleague at Rsa
Greater London, England, United Kingdom, United Kingdom
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MC
Marion Coard
Colleague at Rsa
Mississauga, Ontario, Canada, Canada
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RC
Rudy Cruz
Colleague at Rsa
Toronto, Ontario, Canada, Canada
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DP
Debby Purdy
Colleague at Rsa
Dartmouth, Nova Scotia, Canada, Canada
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AR
Anthony Ravindran
Colleague at Rsa
Toronto, Ontario, Canada, Canada
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IH
Ian Hanson
Colleague at Rsa
Earls Barton, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
David Lever works for RSA.
David Lever is listed as Senior Manager @ RSA | Delivering Great Customer Experiences at RSA.
AeroLeads has found 1 work email signal at @uk.rsagroup.com for David Lever at RSA.
David Lever is based in Greater Brighton And Hove Area, United Kingdom, United Kingdom while working with RSA.
David Lever has worked for Rsa, John Lewis, Global Commercial Banking, Hsbc Group Plc, and Gmac Commercial Credit Llc.
David Lever's colleagues at RSA include Kim Thoms, Gina Makris, Annette Delaney, Robin Dillon, and Georgina Farrell, Fcipd.
You can use AeroLeads to view verified contact signals for David Lever at RSA, including work email, phone, and LinkedIn data when available.
David Lever holds General Certificate Of Education from Hyde 6Th Form College.
David Lever is listed with skills including Customer Experience, Stakeholder Management, Change Management, Banking, Program Management, Team Leadership, Customer Service, and Business Strategy.
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