As a business architect at SmartScrub Restoration, I apply my customer service expertise and my background in operations and business development to design and implement solutions that enhance the quality and efficiency of our cleaning and restoration services. I have over 9 years of work experience in the energy and environment sector, having previously worked as a director of operations at SmartGrid Technologies Inc., a company that develops smart grid solutions for utilities and consumers, and as a business developer at Demand Power Group Inc., a company that offers energy storage and management solutions for commercial and industrial customers. I have acquired multiple skills in project management, business analysis, stakeholder engagement, and strategic planning, which enable me to contribute to the mission and vision of SmartScrub Restoration. I am passionate about creating value and impact for our clients and our community through innovation and collaboration.