Levi Bloom Email & Phone Number

Auburn, Washington, United States

• Driving Excellence: Manage and develop two teams responsible for IT Service Management, Office 365 administration, Citrix environment, domain administration, TIDAL Job scheduling automation and mobile device.
• Strategic Planning & Deployments: Deployed Jira Service Management for GameStop Corporate. Establish comprehensive ITSM platform and critical incident management for 1000+ users. Interact with user base and.
• Incident Insights: Oversee Critical Incident Management process, including Escalations, alerting, Incident resolutions and Problem investigations. Deployed and integrated Datadog Monitoring platform and opsgenie for.
• SOX adherence, Privileged Access Management: Through ITSM team, develop and deploy access approval matrix and approvals chain for privileged access management. Automate adding approvers and business owners to remove.
• Embracing New Technology: Deployed internal AI bot (MoveWorks) to corporate end users. Acceleration of Business processes through automation with Jira ticketing. Enable application provisioning reducing to reduce load.
• Change Accountability: Institute CAB/Change control review, develop SOPs for deployments, and change risk assessments. Engage in Business Reviews to ensure adherence to SLA’s/continuous improvements, and company.

Seattle, Washington, United States

- Design, deploy, and manage all operational aspects of privileged access management for Zulily- Plan and implement access controls to ensure SOX compliance- Plan and author process around security policy for compliance and external access- Jira administration - Design, plan, and configure all aspects of corporate Jira instance- Manage email security and.

Greater Seattle Area

Privileged Access Management - CyberArk, Xton Access Manager (Xtam)Windows Domain Administration - Server 2008, 2012, 2016, PowerShellLinux Administration - UbuntuOffice 365 Administration and Email Security - O365, AADC, Azure, Postfix Corporate Services - Jira, Confluence, OKTA, GitlabPlatforms - VMware/AWS/Azure

Seattle, Washington

Providing infrastructure administration and management for:Atlassian Enterprises products- Jira, confluence, hipchatCyberark - account/safe administration, upgrade, system reliability/HALinux administration (Ubuntu)MySQL Management and Administration- O365/Azure Active Directory Connect, OKTA, and anything else that gets sent my way.

Greater Seattle Area

Implement, manage, maintain and troubleshoot any issues in Office 365 tenant.Manage Exchange Online, SharePoint, OneDrive and Skype for Business. Perform exchange related Active Directory/Azure administration. Manage and monitor mail flow and transport and ensure securities are in placeBuild out and administrate eDiscovery and manage compliance.

Seattle

Exchange Administration: Administrate all facets of Enterprise email systems O365: Email, SharePoint, and One Drive AdministrationActive Directory Tech Support Power Shell, scripting, and automationCorporate Imaging and deployments

Seattle, WA

• Work alone and in tandem to administrate domain and troubleshoot user issues across five sites
• Install, Maintain, Update, Manage, and Deploy mission critical systems via VMware ESXi 5.1 in a tiered environment
• Streamline and manage equipment procurement
• Troubleshoot and resolve any domain/network issues that arise in a prompt and effective manner

• Oversee Help desk for entire school faculty and staff support center, coordinate deployment scheduling, project staffing, troubleshooting methods, and department scheduling
• Update, maintain, or create group policies for objects as required across domain and maintain and modify active directory as required
• Streamlined and improved process for helpdesk to ensure more accurate and timely repair/replacement of faculty and staff equipment

• Oversee and assist in helpdesk productivity across three shifts
• Implement new computer systems on gaming floor and maintain and install software for these stations