Levi Evans Iii Email & Phone Number

San Leandro, California, United States

Pittsburg, California, United States

Pittsburg, California, United States

Vacaville, California

Pleasant Hill, California

Brentwood

Administration of Customer Service programs, (KSS) Kohl’s Service Standards, Customer Service Survey & Yes We Can programDriving results of Customer Service programs through the Customer Service ScorecardResolution of Customer complaints, identifying source of issues and taking initiative to resolve them. Training solutions to avoid future occurrencesLeading store team to ensure company merchandise presentation directives and standards are met while merchandising incoming freight and replenishing sales floor Ensuring total store merchandising directives are executed, cleanliness and recovery standards are achievedReviewing (BSR) Business Sales Summary Report for sales opportunitiesOversee and audit ad set process to ensure company accuracy goals are achieved Reviewing replenishment schedules and execution to ensure company in stock goals are maintainedSupervising credit solicitation effort of all associates to achieve store goalsCoordinating store efforts to achieve hiring goals, retaining quality associates through training and succession planning, and administering annual performance reviewsLead store meetings and drive positive reinforcement and motivation to store teamCommunication of ethical standards and company policies to store teamCoaching and counseling of store team when necessary based on company productivity goals Complete and administer counseling documentation as necessary in accordance with company policies/HR guidelinesSupervising staff to complete all price changes, callbacks, ISC memos Partnering with Loss Prevention on all inventory and theft prevention programsLead and direct company (USA) Unit System Accuracy program including re-wraps, even exchanges, mis-mates, damages, defectives and store inventory shortage plans

Drive profitable sales growth by planning and executing company merchandise directionDrive sales and deliver standard operating procedure execution, including markdowns, signage, replenishment and marketingLead and communicate company merchandising standards and productivity expectationsEnsure department consistently represents brand standards and company strategiesExecuting merchandise flexing standards to drive profitability based on brand’s merchandising principles and financial analysisCommunication and execution of companies product knowledge and strategiesLeading both direct and indirect reports to positively impact the team, operations and store profitabilityDeveloping future leaders through training, and succession planningHuman resource management and operations, enhancing the store team through recruitment & hiring of new employeesPerformance management goal setting, quarterly check in and yearly review

Interact with managers in area of responsibility to achieve daily sales goalsExecute selling floor presentation standard to Macy’s (T.I.P.S.) GuidelinesCoordinate weekly planning process to achieve merchandising objectivesManage S.T.A.R.T.S Standards inclusive of planning process, best practices, processing standards, price change execution, fill-ins, transfers, RTV’s, productivity and signingBuild a strong team through recruitment, succession planning, addressing weak performers and developing the skills of current and new team membersManage total stock payroll budgetCo-ordinate loss prevention process to achieve shortage goalsExecute selling floor presentation standards to Macy’s (T.I.P.S.) guidelines

Handling of ordering and receiving of all inventoryResponsible for training all new hiresManaging drive-thru, dining area, cashiers and cooks

Palo Alto, California

Duties include cashiering and stockingRestocking productsFloor display settings / seasonal

Mountain View, California

Food prep and beer serviceInventory control at concerts