Levi Gray Email & Phone Number

Baton Rouge, Louisiana

Oregon City, Oregon

Portland, Oregon

• Resolved up to 70 Hospital billing denials per day, by determining the root cause of each denial with high accuracy and sending specific instructions to designated departments for resolution to ensure payment.• Permanently reduced incoming workflow by identifying and reporting denial trends from commercial insurance payers.• Collected over $6,400,000 in Commercial Insurance Revenue for a vast range of service types for 7 regional facilities.

Conway, Arkansas

• Scheduled up to 120 radiology procedures per day with 98% accuracy in 16 departments for multiple facilities. • Boosted patient flow and scheduling productivity by initiating a procedure database improvement project for the scheduling software module.• Fostered strong relationships with 50+ doctor’s offices to ensure physician loyalty and satisfaction.

Little Rock, Arkansas

• Managed up to 35 front-end associates in 7 departments in a facility that averages $60 million in annual sales. • Increased credit card sales by 170% earning the store $35,000 toward associate profit sharing.• Awarded “Friendliest Store” of the district by successfully cultivating cashiers to be delightful to every customer.

Little Rock, Arkansas

• Resolved an inherented eight month backlog of missing charges for an outside facility.• Enhanced the human resource office efficiency and employee satisfaction by assisting in streamlining a previously haphazard personnel filing system.• Recieved formal training in the creation of job deceptions, electronic employee performance evaluations, and resolving billing issues.

Pine Bluff, Arkansas

• Conserved $900,000 of potential loss for a facility of 600+ associates by remaining accident free for 6 months.• Provided leadership for a team of 15 associates in the tracking and development of an accident “hot-spot” map to determine high-risk slip, trip, and fall areas.• Administered the implementation of a strategic maintenance plan in these “hot-spot” locations.