Levi M. Email & Phone Number
Who is Levi M.? Overview
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Levi M. is listed as Analista de Suporte Técnico - Hotline at BEUMER Group, a with 2567 employees, based in Campinas, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Levi M..
Levi M. previously worked as Technical Support Analyst - Hotline at Beumer Group and Technical Writer at Altran. Levi M. holds Postgraduate Specialization (Lato Sensu), Database And Business Intelligence from Cruzeiro Do Sul University.
Email format at BEUMER Group
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About Levi M.
Experience in various technical sectors, acting in companies from the Chemical, Services, Electronic, Agricultural/Industrial, Automotive and Automation segments. Native English.
Levi M.'s current company
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Levi M. work experience
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Technical Support Analyst - Hotline
Current- Troubleshoot components and systems, including PLCs, SCADA servers and other equipment functionalities to guide in problem resolution.- Study and search for IT and data analysis solutions that help perform monitoring of existing system applications and components.- Install and commission software and hardware in customer facilities.- Provide technical support to internal or external customers, remotely (via telephone) or in person.- Communicate and coordinate actions with local and overseas engineering, customer support, and other personnel to investigate root causes and apply solutions.
Technical Writer
- Review and update of manuals and on-board documents (Portuguese, English and Spanish languages) for Mercedes Benz Buses and Trucks.- Creation of new documents to be used in vehicles.- Diagramming and correction of errors.- Standardization of layout and form of writing in all documents.- Analysis and release of documents for production and use in territories served by the client.
Technical Writer
- Review and update of manuals and on-board documents (Portuguese, English and Spanish languages) for Mercedes Benz Buses and Trucks.- Creation of new documents to be used in vehicles.- Diagramming and correction of errors.- Standardization of layout and form of writing in all documents.- Analysis and release of documents for production and use in territories served by the client.Results obtained: Creation of Quick Guides for Mercedes Benz commercial vehicles. Complete rework in paragraph creation structure of the current manuals for the Portuguese language.
English Instructor
- Teach English to students of different levels.- Perform corrections of tests and essays.
Technical Communicator
- Contact with customer (telephone and email) for assistance and support to the field team.- Training planning for employees to provide solutions for internal and external technical problems.- Intermediate the warranty of parts and services, analysis of failures occurred, study of costs and billing.- Contact the factory to solve equipment problems (USA and China).- Administration and application of Kaizen / Continuous Improvement and 5S training for the company.- Integration and training of the telematics system in clients (monitoring of forestry machinery).- Translation of manuals and training materials and support in the organization of events in general (fairs).Results obtained: Implementation of the 5S / Kaizen philosophy and methodology in the company's post-sales department, optimizing processes and layout of the internal structure of the workplace.
Maintenance Technician
- Maintenance and adjustments in smartphone boards testing equipment.- Updating of software on test lines and periodic preventive checks.
Field Services Technician
- Maintenance and bench tests of Woodward electronic speed and load sharing controls, regulators and converters.- Assistance in the field (naval sector, power plants, hospitals, among others) to solve electrical problems and software configuration in power generation and control systems.- Support the technical team with translation of material and resolution of technical problems.
Technical Mechanics Intern
- Organization of equipment records via BASIS and maintenance programming through SAP.- Support in mechanical maintenance of equipment in the workshop and on the factory floor.
Levi M. education
Postgraduate Specialization (Lato Sensu), Database And Business Intelligence
Technologist Degree, Industrial Automation Technology
Technical Diploma, Mechanics Technician
Frequently asked questions about Levi M.
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What company does Levi M. work for?
Levi M. works for BEUMER Group.
What is Levi M.'s role at BEUMER Group?
Levi M. is listed as Analista de Suporte Técnico - Hotline at BEUMER Group.
Where is Levi M. based?
Levi M. is based in Campinas, São Paulo, Brazil while working with BEUMER Group.
What companies has Levi M. worked for?
Levi M. has worked for Beumer Group, Altran, Msx International Brasil, Uptime - English Communication, and Vermeer Corporation.
How can I contact Levi M.?
You can use AeroLeads to view verified contact signals for Levi M. at BEUMER Group, including work email, phone, and LinkedIn data when available.
What schools did Levi M. attend?
Levi M. holds Postgraduate Specialization (Lato Sensu), Database And Business Intelligence from Cruzeiro Do Sul University.
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