Levi Miller Email and Phone Number

• Focus areas include training the help desk for customer calls / scheduling, marketing materials, newsletters, corporate emails, workflow improvement, & compliance.• Market research to find the best CRM for our team of Medicare agents with cost / feature analysis.• Build fully custom GoHighLevel automations to collect appt data, send appt reminders, and collect google reviews. 300 hours invested into this project to fully streamline the experience for all users.• Use salesforce data entry to keep track of new leads and agent touch points • Assisted in importing commissions and running agent reports with AgencyBloc• Lead Project manager for new website build to make sure clients have the best impression of the agency

• Built over 100 unique levels in Mario Maker that players fell in love with and had over 100 monthly paying subscribers at one point.• Took feedback into consideration on live streams to enhance player satisfaction and guidance

• Work directly with patients to help reach their health goals through 1-on-1 consultations and detox services• Create introductory programs, presentations, websites and social media video ads to attract new patients• Relationship building and problem solving to earn client trust. This would result in great testimonies and up-sell opportunities

• Oversaw multiple hospitals to make sure their scheduling software were always meeting their workflow needs• Client advocate / product owner for client feedback to fuel agile software development• Identify optimal communication strategy according to clients’ needs and business priorities • Traveled to help onboard new hospitals with workshops to train clients on all aspects of the scheduling product

• Constructed a client hierarchy that would map out connections between TV, online, & mobile brands• Worked 1-on-1 with a group of interns to bring their research presentations to the next level

• Led Adobe and Apple software training workshops for Purdue classrooms• Update and create workshop documentation and create training videos for the Adobe Suite, Microsoft office, Garageband, and iMovie.

• Helped design UX of a customizable client-relationship management iPad app to handle hundreds of clients• Worked extensively with XCode Interface Builder and implemented UI testing scripts for new features using Calabash and Ruby

• Developed automated test scripts to improve communication diagnostics for Electronic Control Modules• Scheduled frequent meeting with project team to learn about all aspects of the development cycle.

• Reached the Apple Product Professional & Sales Professional Recognition level in Apple Sales Training• Held one-on-one mac / iOS training with customers every week