● Managed a portion of the South-Central Region (Davidson and Shelby County) with nine correctional facilities● Managed day-to-day operations by ensuring the highest quality clinical care is delivered to the inmates entrusted to our care by allocating our healthcare funds to deliver the most appropriate care to the greatest number of inmates (approximately 10,000 inmates)● Tracked financial performance through P&L oversight (budget of $20 million annual)● Directly lead, coached, and mentored four Health Services Administrators in addition to CQI Nurses, Health Educators, and Administrative Assistants (a total of ~280 direct/indirect employees)● Monitored adherence to contract, policies and procedures, and rules and regulations for assigned counties● Liaison with outside community medical and behavioral health partners to ensure program success● Established and maintained excellent working relationships with Sheriff’s staff, custody staff and medical staff● Assisted in staffing Davidson facilities up to 90% capacity, eliminating agency staffing; Shelby facilities up to 88% capacity

• Lead Northeast region with 10 clinic facilities• Oversee and advise on day-to-day operations of departments serving 5,000+ patients per year• Lead and develop $4M annual budget• Identify needs for additional resources, including new clinic sites, and expansions and/or relocations • Foster servant leadership with 16 direct reports• Collaborate with the Practice Development team to select sites and ensure clinics are opened and operationalized within the planned timeframe• Accomplished 85% collections for region within six months, exceeding goal of 60%• Achieved 85% Net Promoter Survey results within six months, exceeding goal of 75%• Actively lead to promote a culture of success, pride, performance, discipline and creativity• Partner with physicians to ensure high level of physician satisfaction and engagement

• Manage operations of hospitalist programs including evaluating 120 hospitalists across ten hospitals in two states including Grady Memorial Hospital, WellStar Atlanta Medical Center, and Universal Health Services • Entered position with the region at a $7 million loss, recovered profitability and posted $2 million profit within nine months• Oversee six direct staff members including Site Coordinators, Program Managers, and Regional Managers• Coordinate care for approximately 334,000 patients across all providers and medical facilities• Repeatedly exceed performance metrics including patient re-admissions (8.5% with a goal of 9.1% or under), on-time patient discharge (85% with a goal of 60% or higher), hospital-acquired infections (0), hospital committee attendance (100%), on-time query turnaround time (88% with a goal of 60% or above), and percentage of patients with PCP (80% with a goal of 70%)• Develop and supervise annual $4 million budget • Lead major projects including contract negotiations and new site implementations• Reconfigured formatting for dashboard of performance metrics used by 150 hospital leadership team members, reducing reporting time by 60%• Assisted in attracting six new businesses generating $20 million with an additional $10 million in progress for another region

• Managed 13-state region from Georgia to Maine with 22 healthcare facilities• Secured $8 million in revenue with two major contracts• Supervised 22 Nursing Leaders across facilities with 1.4 million patients throughout the region• Contributed to company’s 38% revenue increase of $13 million within one year• Collaborated within seven-person team to secure $17 million account with three hospitals

• Assisted in 33% revenue increase of $5 million• Managed day-to-day operations of department serving 800+ patients per year• Oversaw $750,000 annual budget• Directly supervised four Clinical Evaluators• Coordinated two yearly continuing education courses for therapy departments, reaching 400 participants per year from five hospitals• Attended conferences throughout the US and succeeded in securing referrals from Philadelphia, Memphis, Boston, Birmingham, and Asheville, bringing in 100 new patients and counting • Developed dashboard for reporting patient statistics in addition to referral sources, increasing referrals by 50%• Accomplished 96% on-time insurance approval rate, exceeding goal of 85%

• Implemented effective and appropriate treatment so that functional outcomes are achieved.• Trained and supervised three therapy aides covering occupational therapy, physical therapy, and speech therapy• Developed six-week spinal cord pathway treatment protocol still in use today• Trained 25 new therapists when hospital expanded as a result of new certification in traumatic brain injuries and spinal cord injuries

•Assessed members level of physical fitness and developed an individualized program specifically for that member. •Recorded members progress and modified their workout routine as needed.•Motivated, encouraged, and educated members in leading healthy lifestyles. •Monitored the wellness floor and assisted members as needed.•Provided clerical/office support, which included answering phones, scheduling appointments, and filing records.

•Worked along with other exercise physiologists to create an exercise program to safely strengthen the patient’s heart and cardiovascular system.•Monitored the patient’s vital signs, including ECG readings, during the session and monitored the patient’s progress throughout the rehabilitation process. •Administered fitness assessments and stress tests in healthy and unhealthy populations which included the following: flexibility and three minute step test or cycle ergometer submaximal test, and body composition/measurements.•Developed individualized exercise prescriptions to increase physical fitness, strength, endurance, and flexibility.•Designed customized exercise programs to meet health care needs and athletic performance goals.