Levi Hoffman Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

- Acting as the primary point of contact for guests, providing first-class phone and online service, with high attention to detail.- Accompanying the guest in their planning stage by uncovering all of their needs and requirements to be able to propose the perfect selection of homes and experiences for their upcoming travel.- Anticipating the needs of guests, and building custom travel itineraries prior to guest arrival, making recommendations and setting up on-site activities & services… Show more - Acting as the primary point of contact for guests, providing first-class phone and online service, with high attention to detail.- Accompanying the guest in their planning stage by uncovering all of their needs and requirements to be able to propose the perfect selection of homes and experiences for their upcoming travel.- Anticipating the needs of guests, and building custom travel itineraries prior to guest arrival, making recommendations and setting up on-site activities & services so that their experience exceeds expectations.- Managing multiple guest requests simultaneously and ensure all inquiries are responded to in a timely manner. Ensure guest issues are resolved.- Managing an ongoing relationship with guests post-trip by following up on satisfaction survey results, as well as ensuring proactive communication to nurture and help plan subsequent trips with the goal of building a long-lasting relationship.- Developing and maintaining a strong rapport with host partners and service providers.- Saved and retained clientele and managed to rebook for future travel planning in order to save airbnb from financial collapse during COVID. Show less

Montreal, Canada Area

- Responsible for growing and sustaining new and existing business from a selection of top VIP clients.- Maintained over 1000+ high-end clients; built long-term relationships with customers to maintain an active pipeline of clients.- Handled 100+ calls/emails/meetings daily with vendors, clients, villa managers, and property owners; with high efficiency and organization.- Understood and exceeded client (KPIs) standards, researched travel products and presented high-end itineraries… Show more - Responsible for growing and sustaining new and existing business from a selection of top VIP clients.- Maintained over 1000+ high-end clients; built long-term relationships with customers to maintain an active pipeline of clients.- Handled 100+ calls/emails/meetings daily with vendors, clients, villa managers, and property owners; with high efficiency and organization.- Understood and exceeded client (KPIs) standards, researched travel products and presented high-end itineraries that matched their requirements.- Curating exceptional end-to-end travel experiences in many destinations around the world.- Top-performer and closer; strong in negotiating contracts, between vendors and clients; in order to benefit both parties.- Mentored new employees in the sales team.- Computer Skills - Salesforce, Google Suite, Microsoft Office Suite, VPN, CRM. Show less

Montreal, Canada Area

- Top-performer/closer: consistently awarded multiple President Clubs, as recognition for superior sales.- Maintained over 1000+ high-end clients; builds long-term relationships with customers to maintain an active pipeline of clients.- Gross Yearly sales revenue average over $8-$10 Million for short term rentals.- Handled 100+ calls/emails/meetings daily with vendors, clients, villa managers and property owners; with high efficiency and organization.- Responsible for growing… Show more - Top-performer/closer: consistently awarded multiple President Clubs, as recognition for superior sales.- Maintained over 1000+ high-end clients; builds long-term relationships with customers to maintain an active pipeline of clients.- Gross Yearly sales revenue average over $8-$10 Million for short term rentals.- Handled 100+ calls/emails/meetings daily with vendors, clients, villa managers and property owners; with high efficiency and organization.- Responsible for growing and sustaining new and existing business from a selection of top - VIP clients for the organization.- Focused on building out new VIP clients via referrals and fostering long-term relationships.- Creating unique travel experiences and sourcing new products and destinations.- Responsible for training and onboarding new sales team members.- Computer Skills - Salesforce, Google Suite, Microsoft Office Suite, VPN, CRM. Show less