Levi Moffatt Email & Phone Number

• Fulfill various requests from employees including principals, administrative assistants, and designers.
• Act as back-up to the Front Desk Coordinator, including answering the phone and interacting with clients.
• Adhere to strict deadlines when covering front desk, such as preparing UPS packages for shipment.
• Utilize Newforma to create transmittals and process construction administration items.
• Maintain the physical and electronic Baskervill drawing archive while accurately recording its contents inseveral Excel spreadsheets.
• Schedule appointments in Outlook, reserve conference rooms, and set up web meetings.

Richmond, Virginia Area

• Displayed excellent customer service in the face of stressful situations.
• Led a team of associates throughout each MOD shift to keep the store organized and satisfy customers.
• Anticipated the staffing needs of the store and worked quickly to fill empty shifts.
• Prioritized tasks using time-sensitive processes and effective associates.

• Worked alongside the executive team to ensure store operations ran smoothly between two buildings.
• Trained seasonal associates on register functions and exemplified successful customer interactions.
• Solved daily conflicts that arose between customers and associates.
• Motivated a team of 70-100 associates to implement MAGIC selling.

-Provided one-on-one writing consultations for 20-30 undergraduate and graduate students per week-Used exceptional rapport building to work effectively with students-Offered feedback on idea development, organization, research, and topic selection for hundreds of writing assignments-Collaborated with students to resolve any confusion for written assignments

-Trained in effective communication with English language learners-Determined which teaching moments to address through active listening-Acted as a conversation partner with students to further enhance students’ understanding of the language-Utilized tools such as writing, drawing, and Google images to drive conversation