Frukufor Levise Email & Phone Number

I am a dynamic and dedicated IT professional with over two years of experience delivering exceptional technical support and solutions. My transition from a career as a Health and Safety Engineer reflects my passion for technology and problem-solving, driving me to pursue a role where I can contribute to the success of a managed IT service provider. Most recently, I enhanced my IT skills through the Generation Boot camp, completing an intensive IT Support Analyst with Cybersecurity program. This experience has equipped me with expertise in Windows troubleshooting, hardware diagnostics, and the Microsoft 365 Admin Centre, as well as foundational cybersecurity knowledge. I am eager to leverage my strong technical knowledge, adaptability, and customer service experience to excel as an IT Service Desk Analyst. My engineering background instilled a methodical, solutions-focused approach I now bring to IT environments, ensuring efficient and effective support for users and systems. My education in Information Technology from CECOS College London, paired with a NEBOSH IGC certification and a bachelor in management, establishes a solid foundation for my expertise in software support and cyber security solutions.At Generation, we pride ourselves on our ability to provide unparalleled service. My role involves not just troubleshooting but enhancing system reliability and customer satisfaction. It's this dedication to service excellence and continuous skill development that underscores my professional journey.