I’m ever curious about human interaction and this makes me love to be on the frontiers between technology, people, and processes. The creative process of writing a clear, concise and quality technical text is such a process, along with the research and coordination it takes to bring structure to chaos. I’m known for my capability to dig deep into the details of the underlying technology when needed, but at the same time I have an easy way of seeing the big picture and maintaining the overview of complicated technical issues. I have an excellent capability of conveying complex technical theory into an easy-to-understand matter, along with a knack for putting words together into a well formed text. I also have a strong analytical and strategic mindset and an eye for details and design.My specialities:+Technical Writing (backend or configuration and front-end or end-user content)+Technical background through Software Testing and Operations+Coaching and outstanding listening or interviewing skills+Empathic skills: Users point of view and team work contributions+Details and design+Project Coordination+Agile or ScrumI enjoy travelling and getting to know people from different cultures. I’m a person who has a strong growth mindset, which gives me an ongoing curiosity to better myself. If you ever want to bounce ideas off me, please feel free to contact me.
Levita.T.Roc
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Freelance: Knowledge Transfer Through Technical Writing Or WorkshopsLevita.T.Roc Nov 2020 - PresentI have my own sole proprietorship (eenmanszaak) to do freelance projects on knowledge transfer, either through technical writing or workshops.
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Technical WriterAdevinta Nov 2021 - May 2022NetherlandsIn this position I worked with tech teams to move technical documentation for the capabilities they offer into Backstage. The Diátaxis framework was used as high level structure for the documentation. This ensured that the audience of the documentation knew that there was one central place for all documentation and that it had clear and accessible structure. Doc-as-code approach through using Backstage along with tools like Vale to enforce style guiding and Megalinter to enforce markdown. I also coached the developers to become more independent in creating and maintaining the documentation themselves. -
Knowledge Transfer ExpertIng Jul 2021 - Oct 2021NetherlandsIn this position I facilitated or coordinated online workshops on IT workspace services to ensure the expert teams covered and addressed all details of transferred knowledge. -
Technical WriterCart-Tech B.V. Nov 2020 - Dec 2020Utrecht, NetherlandsThis was a short freelance job as a Technical Writer, where I helped the CART-Tech B.V. startup with technical files — MDD and MDR — for medical devices. I also gave them advice on technical writing and the process around it. -
Technical WriterFlow Traders May 2019 - Apr 2020Amsterdam Area, NetherlandsMy love for technical writing and longing to live in the Netherlands led me to the position.In this job I created and maintained in-house operational manuals for Flow Traders applications, which were used by their support team, making sure that market making could continue uninterrupted. -
It Consultant - As A Technical Writer, Project Coordinator And Scrum MasterNordea Markets May 2016 - Sep 2017Copenhagen Area, DenmarkI was initially hired as a freelance (IT Consultant) Technical Writer but as my department urgently needed someone to cover a few other roles, I was also asked to step in as a Project Coordinator for one team and Scrum Master for another team.The Technical Writing focused on transferring knowledge from developers to support and thus making SoD (segregation of duties) possible. The Project Coordination was for a vendor system upgrade and included coordinating test management activities. This ensured the new servers with the latest OS/infrastructure and vendor system version. Finally the Scrum Master role, along with educating about Agile (lean) logistics, ensuring deeper knowledge on Agile. -
Personal CoachWorking For Myself Jan 2015 - Dec 2015My interest in people and communications lead me to study Executive Coaching. I have a strong growth mindset myself and have throughout my life studied healing/health arts to a considerable depth, including mindfulness/meditation, insight, and generally healthy lifestyle. My IT carrier has had a significant focus on users/people, which aligns well with coaching. Coaching helps me for example acquire information from subject matter experts as a Technical Writer. Besides this I working on developing my own coaching style, as a way of helping the customer to find their own answers to the issue at hand.
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Technical WriterTm Software Jan 2013 - Mar 2015IcelandAs I was always writing documentation on the side in my previous roles, it led me to try out Technical Writing full time. I soon found out I really love everything that’s involved in the creative process of writing a clear, concise and quality technical text.In this job I created and maintained documentation for Tempo products (Atlassian JIRA add-ons), facilitating support to customers. I also provided new versions of the documentation for each major release and did exploratory testing while creating the documentation. -
Test Systems Operation Mngr.Sabre Airline Solutions Sep 2011 - Dec 2012IcelandThis role grew on me from initially being the test engineer on a project, borrowed to operations, where I coordinated and followed through on a huge setup to live systems.Joining the operations team full time, I centralised and streamlined Linux test servers with live systems, which made all framework for quality testing much more reliable. I also documented system configuration, and trained test teams in usage. -
Lead Test EngineerSabre Airline Solutions Jan 2009 - Aug 2011IcelandI increased quality and reliability with testing efforts of returned software in each Scrum team joined and thus increasing customer satisfaction levels. I used a variety of manual testing methods, along with API testing using soapUI and automatic Fit tests. I also took care of managing test environment for each team joined.
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Lead Test EngineerTeris Mar 2007 - Dec 2008IcelandI implemented a new quality assurance team and established formal testing procedures.Teris was an IT provider for a set of banks in Iceland, but is now part of Reiknistofa Bankanna, the IT service provider (clearing house) for Icelandic financial institutions.
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Yoga TeacherAt Own Business Sep 2005 - Feb 2007I founded and set up my own business, which gave me valuable insights into running a business!
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Research Associate/Biological AdministratorDecode Genetics Jan 1998 - Aug 2005IcelandI did various lab work, including PCR/sequencing, SNP assays and customising IDBS Activity Base. The company is a global leader in analysing and understanding the human genome.
Emma Rún Bjarnadóttir Education Details
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Executive Coaching -
Studieskolen CopenhagenDanish Exam 3 -
Applied Computing
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Bioinformatics -
Biochemistry
Frequently Asked Questions about Emma Rún Bjarnadóttir
What company does Emma Rún Bjarnadóttir work for?
Emma Rún Bjarnadóttir works for Levita.t.roc
What is Emma Rún Bjarnadóttir's role at the current company?
Emma Rún Bjarnadóttir's current role is Technical Writer: Who has an excellent capability of conveying complex technical theory into an easy-to-understand matter..
What schools did Emma Rún Bjarnadóttir attend?
Emma Rún Bjarnadóttir attended Reykjavik University, Studieskolen Copenhagen, Reykjavik University, University Of York, Háskóli Íslands.
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