May-2018 – Aug-2019 Project Manager/Release ManagerCustomer: A multi-national workforce management software and services company Software & Hi-Tech- Responsible for all product streams. The release management position is Blue and stripes across all business groups.- Forward Plan the release windows and cycles - Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews- Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted- Agile development methodology and project planning through JIRA, Confluence.- Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Stand-ups, Sprint Check-In, Sprint Review & Retrospective.- Coordinated with systems partners to finalize designs and formalize requirements Utilized Story. - Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities.- Documented and helped establish company SDLC and other processes in Confluence.- Worked to effectively combine the vision of clients with in-house wire-frame designers to provide clear design specifications- Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn-rate.Aug-2017–May-2018 Project ManagerCustomer: A multi-national workforce management software and services company- Performed team management activities, customer communication, requirements analysis and clarification, troubleshooting, interface implementation- Collaborated with the team and product owner to ensure rightness of features- Developed, managed and tracked project plan to implement requested features- Facilitated grooming and planning sessions with team- Tracked and reported on project progress.- Work with team to adjust focus and approach as needed

Project Coordinator/Business Analyst/DeveloperTasks performed:• Performed team management activities, customer communication, requirements analysis and clarification, troubleshooting, interface implementationEnvironment: MS SQL, Oracle, JIRA, SVN, SharePoint Eclipse, VBSedit, MS Visual Studio, VBA for Excel

- Administrating Colleague and Benefactor databases prior to B2CA conversion on 07/04/2011, including Software Updates installation;- Administrating security access to the system via User Interface (Desktop & Web) and Web Advisor;- Administrating Informer 4.x (Entrinsik) Application, including mapping and security protocol via AD;- Administrating QAS Pro (Pro Web) Application;- Assisting in planning and development of new Project for Applications Department - Managing new Modules and Software integration with full cycle of testing and implementation;- Providing technical/administrative support on-site and off-site via phone and/or telecom.

- Administered UniData/Colleague/Benefactor/Informer/QAS systems and databases, software updates and installation/integration with full cycle for testing and implementation, including user training- Leading system conversion from R17 to R18, including project plan creation and implementation- Assisting with implementation of Custom Modules (2) from R17 to R18, including custom subroutines, reports and files

- Administrating and maintaining Datatel System (including patches installation). - Providing programming support for college by modifying and developing subroutines in Envision Tool Kit and by using UniBasic programming language to update Blackboard and Students Monitoring/Advising SQL databases. - Executing reports using Colleague software data retrieval language (UniQuery), Download 5.1 software and UniData paragraphs. - Assisting in the development and maintenance of documentation manuals and office procedures. Interfacing with College networking and desktop support personnel and resolving more complex computer requests. - Providing immediate and secure Web access for Students, Faculty and Staff to Colleague database via Web Advisor with necessary customizations per college departments needs.

- Creating, testing (Quality Assurance) and implementing new features for Vantra Online Trading System (VOLTS) using PickBasic and UniData, - Development and maintenance of documentation manuals and office procedures for Help Desk. - Extensive database maintenance programming and performance monitoring of malfunctioning programs and uploads from back offices (ADP, SUNGARD/PHASE III, SIS).- Modifying and correcting WEB pages per customer’s request; working with HTML and using MS Front Page and FTP applications and with version control issues and new feature uploads to customer’s database.- Training end users or technical support staff to use newly implemented features and communicating with clients verbal and written (via e-mail).

(Contract Assignment)Problem solving and troubleshooting network associated work stations (NT 4.0)New software and various applications installation as part of customers PC’s upgrading to comply with year 2000

Contract AssignmentDatabase maintenance programming for Finance and Insurance DepartmentSource code modifications as part of federal regulation complianceConducting extensive customer service - problem solving and trouble shooting over the phone