Levon Babayan, Pmp Email & Phone Number

• Established and led the company from inception, defined company structure, and built a strong and effective team
• Develop and implement the company's business and tech strategy, aligning efforts toward key goals
• Lead company operational and technical infrastructure design and deployment, ensuring efficient and scalable systems
• Successfully launched the National Product Track and Tracing Information System, overseeing its development and deployment from concept to execution
• … Show more
• Orchestrate the onboarding of major customers fostering strategic partnerships that contributed to company growth

Yerevan, Armenia

• Established and led the Business Development Unit from the ground up
• Initiated and collaborated with top management to shift the company's strategy from a project-oriented to a product-oriented approach, forming product teams based on the agile tribe model
• Successfully launched new products, including Call & Contact Center, SaaS chatbot, e-Sign, eTax BPMS
• Expanded the company's customer base by onboarding major clients such as Ameriabank, VTB Armenia, Haypost, Veolia Jur, and… Show more
• Expanded the company's customer base by onboarding major clients such as Ameriabank, VTB Armenia, Haypost, Veolia Jur, and the Ministry of Labor, Ministry of Justice
• Expanded the company's market reach to new geographies:

• Worked with the management, technical leads, business and system analysts to manage and oversee the system development process including system requirements and analysis, technical design, coding, testing, and turnover.
• Led the successful delivery of multiple complex projects and large CR’s managing up to 5 development teams at a time, generating multi$M revenue for the company
• Assisted sales team in generating new leads by utilizing technology… Show more
• Assisted sales team in generating new leads by utilizing technology expertise and strong interpersonal skills to serve as a liaison between potential customers and technical team. Successfully bridged the gap between.
• Projects geography included: Europe, MENA, Asia Show less

- Set company targets, drove team execution- Developed and executed business strategies to achieve short and long-term goals- Drove standardization in alignment with broader organizational goals- Developed company infrastructure, set SDLC processes and Project Management methodologies

• Major Projects:
• Unified Income Tax and Funded Contribution Personified Recordkeeping System for the State Revenue Committee, key stakeholders: Government of RA, Ministry of Finance, Ministry of Labor and Social Affairs, Police
• Billing and Customer Relationship Management System for Ucom LLC
• Interactive Call Center for Ucom LLC and State Revenue Committee

• Lead multiple project teams through the product development life cycle (Armenia, Kazakhstan, Russia)
• Work with the Project Managers, System Architects and Business Analysts to manage and oversee the system development process including systems analysis, technical design, coding, testing, and turnover to production of.
• Work with Project Manager and System Architect to identify the technical approach to be used and the deliverables to be furnished at the completion of… Show more
• Work with Project Manager and System Architect to identify the technical approach to be used and the deliverables to be furnished at the completion of the project
• Oversee and direct development of business requirements, development of functional and program specifications
• Define project scope, evaluate risks, estimate project time and cost

• Review, analyze, and evaluate business systems and user requirements
• Investigate and analyze problems, including impact analysis of change on all systems and business areas in order to recommend appropriate solutions
• Define and document business and user requirements
• Translate business requirements into high level functional specifications
• Work with the Technical Project Leads and developers to ensure that they understand the overall business requirements and project… Show more
• Work with the Technical Project Leads and developers to ensure that they understand the overall business requirements and project objectives

Chicago, Illinois, United States

• Managed Electronic Data Interchange projects
• Analyzed customers' business needs, defined projects concepts and technical requirements
• Managed development teams in Kiev (Ukraine) and Moscow (Russia)

• Managed company MIS and web site development and maintenance
• Managed corporate IT infrastructure

• Supervised web site (www.armstat.am) development team
• Developed Database Systems
• Designed, developed, deployed and maintained intranet
• Conducted trainings on information systems for the staff

Masters, Engineering In Electronics And Microelectronics

Bachelor'S, Engineering In Microprocessor Electronics