Project Coordinator/Training Manager
As a key contributor to our team, I developed and implemented the Care Services Training program, ensuring it was perfectly aligned with government contract requirements. I recruited and managed a talented team of industry professionals, continuously evolving our training content to stay relevant and compliant. By identifying and anticipating training needs, I provided valuable recommendations for implementation.My role also involved keeping upper management and various departments informed about training obligations set by the Office of Refugee Resettlement, Customs and Border Protection, and the Enforcement and Removal Office. I did this through effective communication via emails, faxes, and phone calls. Additionally, I oversaw the ongoing development and deletion of courses to meet the dynamic needs of our organization and contractual obligations. Additionally, I set goals and organized activities to ensure our team met project milestone requirements.Following are some of my achievements in this role:• Successfully developed and launched a comprehensive training program as inaugural employee, setting the standard for future educational initiatives.• Delivered training to approximately 2k employees, significantly enhancing workforce capabilities and compliance with mandated training.