Moses Levy Email & Phone Number

St Mary's County Maryland

National Harbor, Maryland, USA

• First Aid, CPR and AED certified.
• Managed, maintained and experience working with key control software, i.e. Timelox & Key Watcher.
• Experience in human behavior and performance, working with diverse cultures, hotel guest and staff.
• Experience with training and supervising the security team, organized work schedules, and ensured all policies and procedures were adhered to by all employees.
• Recommend improvements in surveillance, security, and fire systems
• Performed investigations, reviewed, quickly and thoroughly, any suspicious activity and or incidents with the intention of preventing re-occurrences.

National Harbor, MD 20745

Oversaw the Key control system we operate; run daily and monthly audit reports for Director, Assistant Director and outside Auditors.Put together Daily Schedules/Rosters and plan accordingly.Train, Coach, Supervise new and existing Safety and Security Agents on Department and Hotel Procedures and Policies.Deal with Customer Care issues.Carryout Department.

1919 Connecticut Ave, Washington DC

• Performed Key-Control ensuring all keys were checked out and returned in compliance with company policy.
• Handled guest and staff complaints, settled disputes, and resolved grievances and conflicts with employees and guests.
• Assisted in the response and resolution of all guest issues received directly from guests or from Guest Relations, consistently offered professional, engaging and friendly service.
• Patrolled the property during day and overnight to ensure employee and guest safety.
• First Aid, CPR and AED trained and administered treatment as when needed as well responding to medical emergencies and assisted as required..
• Handled lost and found items in compliance with company procedure and policy.

Fort Washington, MD 20744

Provided asset protection by being vigilant and patrolling the various properties assigned, checked in persons entering into the buildings; worked alongside outside agencies when the need arose, i.e. police, fire department, etc; provided access control by stopping, cross referencing the person’s name (license) to list of expected contractors and called.

Herndon VA, 20171

Provided a safe environment for customers, clients, patrons and staff at all private events/functions, monitored security personnel assigned to me ensuring they were safe while in their assigned area of responsibility. Able to deal with potential security risks and dealt with potentially problematic situations finding non-violent solutions.