Lewis Sutherland Email & Phone Number

Edinburgh, Scotland, United Kingdom

Scotland, United Kingdom

As an Administrative Support Assistant, I aim to provide excellent administrative assistance by communicating regularly with couriers to inform customers of any delays. I am proactive in restocking inventory to prevent shortages. I work closely with the warehouse team to monitor inventory levels and make sure orders are processed promptly upon receiving purchase orders. Additionally, I help facilitate the smooth functioning of hospitals by coordinating device pickups for scheduled maintenance and dispatching replacements. I am available to assist in ensuring that devices are serviced and repaired efficiently to minimize interruptions for our clients.Some of my key accomplishments associated with this job role include:- Devised and implement efficient customer service practices while responding to telephone enquiries and monitoring team mailbox for quick resolution led to 25% increase in daily purchase orders.- Developed various cases for defective devices and annual servicing, in accordance with hospital contracts; enabled Vapotherm to track and address common issues reported by hospitals for quality control purposes.

Edinburgh, Scotland, United Kingdom

I effectively managed the process of reconciling bills, authorized employees' recorded work hours, and inputted vendors into the database, all while verifying invoices against purchase orders. I ensured compliance with NHS protocols and promptly processed vendor payments. Additionally, I identified opportunities for simplifying and computerizing procedures, and I implemented industry standards to enhance the efficiency of financial management.My major contributions include:- Contributed to development of updated procedures and assisted in filling in for team members on leave.- Participated in the development and documentation of standardized accounting procedures.

Edinburgh, United Kingdom

While Junior Operations & Fund Control Associate, I applied my expertise in systems to instruct new team members while enhancing team procedures and mitigating the danger of relying heavily on specific individuals in case of their absence, illness, or absence. I managed our team's schedule, took notes during our regular meetings, and adjusted the agenda.The following were my key contributions:- Generated 70+ daily payment instructions with accuracy and timeliness.

Edinburgh, Scotland, United Kingdom

As an Investment 2020 Trainee, I kept a thorough record of upcoming payment schedules to help prioritize my workload during busy periods. I actively pursued ongoing education to remain informed on investment tactics and economic trends. I made sure to stay up-to-date on international financial markets, economic indicators, and political happenings.